Customer Service Jobs in San Jose, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 19 Jobs

Customer Service Representative

  • Santa Clara, CA (3 miles from San Jose, CA)
  • 1 day ago
  • Santa Clara, CA (3 miles from San Jose, CA)
  • 1 day ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Loss Prevention Customer Service Associate

  • San Jose, CA
  • 5 days ago
  • San Jose, CA
  • 5 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Sr Customer Service Representative

  • Hayward, CA (24 miles from San Jose, CA)
  • 18 days ago
  • Hayward, CA (24 miles from San Jose, CA)
  • 18 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Customer Service Representative

  • Santa Cruz, CA (24 miles from San Jose, CA)
  • 19 days ago
  • Santa Cruz, CA (24 miles from San Jose, CA)
  • 19 days ago

Chevron Corporation Customer Service Representative in SANTA CRUZ , California Excited to grow your career?...

Showroom Customer Service Representative

  • Santa Clara, CA (3 miles from San Jose, CA)
  • 19 days ago
  • Santa Clara, CA (3 miles from San Jose, CA)
  • 19 days ago

Were looking for a Showroom Customer Service Representative at our Santa Clara location to help customers create their dream homes....

Part Time Customer Service Associate

  • San Jose, CA
  • 20 days ago
  • San Jose, CA
  • 20 days ago

Assist customers by effectively resolving all customer service issues....

Reservationist & Customer Service Representative

  • Redwood City, CA (21 miles from San Jose, CA)
  • 25 days ago
  • Redwood City, CA (21 miles from San Jose, CA)
  • 25 days ago

Customer Service Representative Transdev in Redwood City, CA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....

Pharmacy Customer Service Associate

  • Los Gatos, CA (9 miles from San Jose, CA)
  • 30+ days ago
  • Los Gatos, CA (9 miles from San Jose, CA)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Livermore, CA (17 miles from San Jose, CA)
  • 90+ days ago
  • Livermore, CA (17 miles from San Jose, CA)
  • 90+ days ago

-Position: First Shift Customer Service Representative -Shift: Monday-Friday 6a m-230pm -Pay:$22.75per hour -Geographical Pay: 3.00 per hour In addition to the general job description below, the ideal...

Customer Service Representative

  • San Jose, CA (2 miles from San Jose, CA)
  • 22 days ago
  • San Jose, CA (2 miles from San Jose, CA)
  • 22 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • Hayward, CA (24 miles from San Jose, CA)
  • 25 days ago
  • Hayward, CA (24 miles from San Jose, CA)
  • 25 days ago

Our client, a leader in the tools and hardware industry, is seeking a Customer Service Representative to join their team....

Retail Customer Service Representative/Cashier

  • Santa Clara, CA (3 miles from San Jose, CA)
  • 28 days ago
  • Santa Clara, CA (3 miles from San Jose, CA)
  • 28 days ago

We are currently seeking self-motivated, results-oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Retail Customer Service Associate

  • Los Gatos, CA (9 miles from San Jose, CA)
  • 30+ days ago
  • Los Gatos, CA (9 miles from San Jose, CA)
  • 30+ days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Fremont, CA (16 miles from San Jose, CA)
  • 45+ days ago
  • Fremont, CA (16 miles from San Jose, CA)
  • 45+ days ago

Duties and Responsibilities:Provide outstanding customer service. Ensure commuters are directed to the correct buses and provide ETA and route information, as necessary....

Lead Retail Customer Service Associate

  • Pleasanton, CA (20 miles from San Jose, CA)
  • 45+ days ago
  • Pleasanton, CA (20 miles from San Jose, CA)
  • 45+ days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Demographic Data for San Jose, CA

Moving to San Jose, CA? Find some basic demographic data about San Jose, CA below.


Local
National
1,034,118
21,340
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in San Jose, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in San Jose, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Jose, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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