Customer Service Jobs
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
Maintain required Property & Casualty license and state registrations....
Customer Service Representative
- Weyerhaeuser
- Salt Lake City, UT
- 1 day ago
- Weyerhaeuser
- Salt Lake City, UT
- 1 day ago
services tools/enterprise systems (i.e., SAP) Demonstrated interest and willingness to gain basic knowledge of products, pricing and customers Demonstrated effective time management skills to remain...
- Alpha The Agency
- Scottsdale, AZ
- 1 day ago
- Alpha The Agency
- Scottsdale, AZ
- 1 day ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....
You Have: High School diploma or equivalent. 1+ years of customer service experience....
Wage: $14.00/hr Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills....
service....
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA
- 5 days ago
- Furer Organization
- San Diego, CA
- 5 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote Work
Customer Service Representative
- Multi-Color Corporation
- Rochester, NY
- 5 days ago
- Multi-Color Corporation
- Rochester, NY
- 5 days ago
Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....
Then a Customer Service Representative position at Concentrix is just the right place for you!...
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Relations Representative ( Hybrid )
- Globe Life
- Knoxville, TN
- 7 days ago
- Globe Life
- Knoxville, TN
- 7 days ago
Service experience preferred - Computer skills including Microsoft Office Suite - Willingness to be coached, and take constructive criticism - Desire to make a positive impact in the community - Good...
Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....
Customer Service Representative
- Gentle Dental
- Battle Ground, WA
- 9 days ago
- Gentle Dental
- Battle Ground, WA
- 9 days ago
At Gentle Dental, our Customer Service Representatives manage patients full cycle from clinical diagnosis to treatment acceptance....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs Nationwide
Highest Education Level
Customer Services offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Payment Processing
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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