Customer Service Jobs
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Multi-Color Corporation
- Algoma, WI
- 1 day ago
- Multi-Color Corporation
- Algoma, WI
- 1 day ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Associate Gold Customer Service Rep Bilingual Spanish & English
- Liberty Mutual Insurance
- Maryland, NY
- 2 days ago
- Liberty Mutual Insurance
- Maryland, NY
- 2 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Remote Work
- Alpha The Agency
- Scottsdale, AZ
- 3 days ago
- Alpha The Agency
- Scottsdale, AZ
- 3 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA
- 8 days ago
- Furer Organization
- San Diego, CA
- 8 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote Work
Senior Agent Customer Service Rep
- Liberty Mutual Insurance
- Honolulu, HI
- 9 days ago
- Liberty Mutual Insurance
- Honolulu, HI
- 9 days ago
Working knowledge of Personal Lines insurance products, plans and programs in a customer service environment....
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Experienced Bilingual Customer Service Representative
- Polk City, FL
- 16 hours ago
- Polk City, FL
- 16 hours ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Were looking for Customer Service Professionals for our Fredericksburg, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Were looking for Customer Service Professionals for our Fredericksburg, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
The Nutrition Care Assistant assures a high level of customer service and patient satisfaction....
Customer Service Insurance - Sales
- Colorado Springs, CO
- 30+ days ago
- Colorado Springs, CO
- 30+ days ago
Maintain required Property & Casualty license and state registrations....
This position supports customer service, technical support, and customer sales interactions....
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
We are looking for part-time customer service agents to join our rapidly growing team!...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs Nationwide
Highest Education Level
Customer Services offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Dispatching
- Payment Processing
- Wellness
- Facility Management
- Forklift
- Energetic
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Claims
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Verbal Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
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