Customer Service Jobs in California
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA
- 1 day ago
- Liberty Mutual Insurance
- Los Angeles, CA
- 1 day ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...
Remote Work
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA
- 9 days ago
- Furer Organization
- San Diego, CA
- 9 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote Workservice via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Call Center Customer Service Representative (Tax Prep Support Specialist)
- Santa Ana, CA
- 9 hours ago
- Santa Ana, CA
- 9 hours ago
Call Center Customer Service Representative (Tax Prep Support Specialist) Job Details Job Location Flex CA Office - Santa Ana, CA Position Type Full Time Salary Range $18.00 - $18.00 Base+Commission...
Uses customer service threshold framework to make financial decisions to resolve member issues....
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
a Customer Service Representative....
At the end, you'll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkWestern Growers Family of Companies Careers - Bilingual CCPU Customer Service Representative I
- Irvine, CA
- 1 day ago
- Irvine, CA
- 1 day ago
Job Description Summary Under the direction of the Senior Supervisor, Customer Service, the bilingual Child Care Providers United (CCPU) customer service representative provides consultive telephonic...
Customer Service Representative $18+/hr Depending on Experience Classic Collision is now hiring a Customer Service Representative....
Customer Service Associate - Bilingual Spanish - Hybrid
- Los Angeles, CA
- 2 days ago
- Los Angeles, CA
- 2 days ago
Customer Service Associate - Bilingual Spanish - Hybrid Woodland Hills, California Client Service/Account Management 36091 $35,500 - $69,000 Partially Scheduled in the Office Introduction Discover a...
Service and Management on an on-going basis regarding any noticed trends with insurance companies Verify insurance carriers are listed in the company's database system, if not request the new carrier...
Customer Service Representative - Personal Lines - Fresno, CA
- Fresno, CA
- 2 days ago
- Fresno, CA
- 2 days ago
Customer Service Representative - Personal Lines - Fresno, CA A highly trusted and committed insurance brokerage with over 40 years in the business is searching for a customer-focused professional to...
Accounts Receivable Customer Service Representative
- Los Angeles, CA
- 2 days ago
- Los Angeles, CA
- 2 days ago
Accounts Receivable Customer Service Representative Location: Commerce, CA 90040 Post Date: Posted Yesterday Description: Grow Healthy If you are as passionate about helping those in need as you are...
service....
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in California
Highest Education Level
Customer Services in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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