Customer Service Jobs in California
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative I
- City of Industry, CA
- 18 hours ago
- City of Industry, CA
- 18 hours ago
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA
- 5 days ago
- Furer Organization
- San Diego, CA
- 5 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote WorkAs a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Customer service and sales experience. Apply today and shift your career into drive for tomorrow!...
Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....
Customer Service Representative (Per Diem/On Call)
- Torrance, CA
- 3 hours ago
- Torrance, CA
- 3 hours ago
This person exercises considerable initiative and judgment while providing excellent customer service....
Must be able to work OT - Parking: Must Haves: High School Diploma Minimum two (2) years of experience working in a CALL CENTER, customer service, and Healthcare department/ environment....
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills....
We are seeking friendly, customer service-oriented people who are dedicated to safety....
Customer Service Representative (Patient Registration)
- Fillmore, CA
- 1 day ago
- Fillmore, CA
- 1 day ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
RETIREMENT CUSTOMER SERVICE REPRESENTATIVE 2 University of California Office of the President
- Oakland, CA
- 1 day ago
- Oakland, CA
- 1 day ago
Experience Required Qualifications Minimum 2 years Customer Service, Written Correspondence and developing written responses to customer inquiries....
As our Customer Service Representative you will report to the Customer Service Manager from our Customer Care North America team....
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in California
Highest Education Level
Customer Services in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Payment Processing
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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