Customer Service Jobs in San Diego, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 19 Jobs
Furer Organization

Customer Service Representative ( Remote )

Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....

Remote Work

Customer Service Representative

  • El Cajon, CA (18 miles from San Diego, CA)
  • 10 days ago
  • El Cajon, CA (18 miles from San Diego, CA)
  • 10 days ago

Valid CA Property and Casualty insurance license 3+ years in Property Casualty insurance agency 3+ years in commercial lines insurance Knowledge of Acord insurance forms for commercial lines Experience...

Retail Loss Prevention Customer Service Associate II

  • San Ysidro, CA (1 mile from San Diego, CA)
  • 13 days ago
  • San Ysidro, CA (1 mile from San Diego, CA)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Encinitas, CA (22 miles from San Diego, CA)
  • 90+ days ago
  • Encinitas, CA (22 miles from San Diego, CA)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • San Diego, CA
  • 23 days ago
  • San Diego, CA
  • 23 days ago

Customer Service Representative I Location: Remote - Arizona Location: 12pm - 9pm Central Time Zone Job Description: The Customer Service Representative I role encompasses key responsibilities which...

Remote Work

Customer Service Associate

  • San Diego, CA
  • 27 days ago
  • San Diego, CA
  • 27 days ago

SUMMARY The Customer Service Associate I is responsible for receiving and paying out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the...

Customer Service Representative

  • Poway, CA (21 miles from San Diego, CA)
  • 29 days ago
  • Poway, CA (21 miles from San Diego, CA)
  • 29 days ago

Were looking for Customer Service Professionals for our San Diego, CA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Retail Customer Service Associate

  • San Diego, CA
  • 30+ days ago
  • San Diego, CA
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6336 College Grove Way, San Diego...

Customer Service Representative II

  • San Diego, CA
  • 30+ days ago
  • San Diego, CA
  • 30+ days ago

TriLink Biotechnologies is seeking a #MiracleMaker to join our commercial team as Customer Service Representative II....

Customer Service Representative

  • El Cajon, CA (18 miles from San Diego, CA)
  • 30+ days ago
  • El Cajon, CA (18 miles from San Diego, CA)
  • 30+ days ago

Job Summary: Position requires excellent interpersonal and customer service skills....

Customer Service Representative

  • San Diego, CA (6 miles from San Diego, CA)
  • 30+ days ago
  • San Diego, CA (6 miles from San Diego, CA)
  • 30+ days ago

Job Overview: Summary/Objective The CSI/Customer Service Representative assists in the overall positive rating of our dealership's Customer Service Index by ensuring the highest level of satisfaction...

Customer Service Representative

  • San Diego, CA
  • 45+ days ago
  • San Diego, CA
  • 45+ days ago

Position Summary The Customer Service Representative plays an important role in the organization by performing a number of activities directly related to the company’s Customer Service functions....

Part Time Customer Service Associate

  • San Diego, CA
  • 45+ days ago
  • San Diego, CA
  • 45+ days ago

The ability to provide world class customer service and sales support. The responsibilities also include building rapport and upselling customers on additional features and benefits....

Customer Service Representative-Graveyard

  • San Diego, CA
  • 45+ days ago
  • San Diego, CA
  • 45+ days ago

Store 2709503: 12849 Rancho Penasquitos Blvd, San Diego, California 92129 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative - Graveyard

  • Poway, CA (21 miles from San Diego, CA)
  • 45+ days ago
  • Poway, CA (21 miles from San Diego, CA)
  • 45+ days ago

Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Demographic Data for San Diego, CA

Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.


Local
National
1,325,823
41,125
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in San Diego, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in San Diego, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Diego, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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