Customer Service Jobs in West Bend, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Germantown, WI (16 miles from West Bend, WI)
- 11 days ago
- Germantown, WI (16 miles from West Bend, WI)
- 11 days ago
Position Overview Reporting to the Customer Service Manager/Supervisor, the Customer Service Representative's primary responsibility is to serve as the liaison between Gehl Foods, Inc. and its customer...
- Mequon, WI (21 miles from West Bend, WI)
- 30+ days ago
- Mequon, WI (21 miles from West Bend, WI)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Patient Registration
- Mequon, WI (21 miles from West Bend, WI)
- 26 days ago
- Mequon, WI (21 miles from West Bend, WI)
- 26 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Germantown, WI (16 miles from West Bend, WI)
- 30+ days ago
- Germantown, WI (16 miles from West Bend, WI)
- 30+ days ago
Job Description: The Customer Service Representative (CSR) supports the branch office, outside sales, and service teams in office administration, inside sales, and customer service....
Customer Service Representative
- Mequon, WI (21 miles from West Bend, WI)
- 45+ days ago
- Mequon, WI (21 miles from West Bend, WI)
- 45+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative (Loan Consultant I)
- West Bend, WI
- 60+ days ago
- West Bend, WI
- 60+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative (Loan Consultant II)
- West Bend, WI
- 60+ days ago
- West Bend, WI
- 60+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Wound Care Process Customer Service Representative
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 90+ days ago
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 90+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Process Customer Service Representative to join our team....
Demographic Data for West Bend, WI
Moving to West Bend, WI? Find some basic demographic data about West Bend, WI below.
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Salary for Customer Service Jobs in West Bend, WI
Highest Education Level
Customer Services in West Bend, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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