Customer Service Jobs in Wisconsin

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 124 Jobs

Customer Service Representative (Hybrid) 1

  • Janesville, WI
  • 1 day ago
  • Janesville, WI
  • 1 day ago

You Have: High School diploma or equivalent. 1+ years of customer service experience....

Customer Service Representative - Bilingual

  • Pell Lake, WI
  • 19 hours ago
  • Pell Lake, WI
  • 19 hours ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - Overnights

  • Rochester, WI
  • 19 hours ago
  • Rochester, WI
  • 19 hours ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Sturtevant, WI
  • 19 hours ago
  • Sturtevant, WI
  • 19 hours ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Associate / Student Billing

  • Cleveland, WI
  • 1 day ago
  • Cleveland, WI
  • 1 day ago

Customer Service Associate / Student Billing 4.1 4.1 out of 5 stars 1290 North Avenue, Cleveland, WI 53015 Position Description Customer Service Associate / Student Billing Employment Type full-time...

Customer Service Representative - Collision Center

  • La Crosse, WI
  • 1 day ago
  • La Crosse, WI
  • 1 day ago

Customer Service Representative Responsibilities: Responsible for greeting customers coming into the service department for all service needs....

Customer Service Associate

  • Mount Pleasant, WI
  • 1 day ago
  • Mount Pleasant, WI
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Superior, WI
  • 1 day ago
  • Superior, WI
  • 1 day ago

In the few minutes necessary to perform most transactions, a Customer Service Representative must meet customer expectations of receiving friendly, accurate, and efficient service....

Customer Service Representative - Sales and Service (WFH)

  • Madison, WI
  • 1 day ago
  • Madison, WI
  • 1 day ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Remote Work

Customer Service Representative

  • Madison, WI
  • 2 days ago
  • Madison, WI
  • 2 days ago

Customer Service Representatives at Rove Pest Control are the first point of contact for our customers....

Pharmacy Customer Service Associate

  • Madison, WI
  • 2 days ago
  • Madison, WI
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Associate

  • Milwaukee, WI
  • 2 days ago
  • Milwaukee, WI
  • 2 days ago

customer service....

Personal Lines Customer Service Representative

  • Bloomer, WI
  • 2 days ago
  • Bloomer, WI
  • 2 days ago

Licensing: Must hold an active Property & Casualty insurance license....

Customer Service Representative

  • De Pere, WI
  • 2 days ago
  • De Pere, WI
  • 2 days ago

Customer Service Representative Full Time & Direct Hire Our client, a leader in the manufacturing industry, is seeking a Customer Service Representative to join their team in Green Bay, WI....

Customer Service Representative

  • De Pere, WI
  • 3 days ago
  • De Pere, WI
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Wisconsin

Moving to Wisconsin? Find some basic demographic data about Wisconsin below.


Local
National
5,893,722
141,683

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Wisconsin

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Wisconsin offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wisconsin
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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