Customer Service Jobs in Sun Prairie, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 20 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 17 hours ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 17 hours ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative - Sales and Service (WFH)

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 3 days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 3 days ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Remote Work

Customer Service Associate

  • Mcfarland, WI (13 miles from Sun Prairie, WI)
  • 3 days ago
  • Mcfarland, WI (13 miles from Sun Prairie, WI)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 3 days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 3 days ago

Customer Service Representatives at Rove Pest Control are the first point of contact for our customers....

Pharmacy Customer Service Associate

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 4 days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Associate

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 5 days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 5 days ago

Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills....

Customer Service Representative

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 7 days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 7 days ago

service role with high volume calls Apply now for immediate consideration to the Customer Service Representative!...

Customer Service Representative

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 10 days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 10 days ago

Customer Service Representative 3.2 3.2 out of 5 stars Madison, WI 53703 Remote Bring your heart to CVS Health....

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 11 days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 11 days ago

Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...

Remote Work

Customer Service Representative - Madison Airport

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 16 days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 16 days ago

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...

Customer Service Representative (Loan Consultant II)

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 22 days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 22 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Associate Customer Service Representative

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 23 days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 23 days ago

EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...

Customer service representative

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 24 days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 24 days ago

We are known for providing Outstanding Customer Service and are looking for someone who shares our passion for helping others....

Technical Support / Customer Service Representative (Remote)

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 30+ days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 30+ days ago

Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces...

Remote Work

70182-LP Customer Service Associate II

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 45+ days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Sun Prairie, WI

Moving to Sun Prairie, WI? Find some basic demographic data about Sun Prairie, WI below.


Local
National
43,684
911
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Sun Prairie, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Sun Prairie, WI offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Sun Prairie, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »