Customer Service Jobs in Sheboygan, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Inputs Automobile, Property, and General Liability losses received via mail, email, phone, or fax into the Claims System. Indexes claims and commercial lines documents....
Associate Customer Service Representative B2C ($500 Sign on Bonus!) - (req66318)
- Kohler, WI (6 miles from Sheboygan, WI)
- 12 days ago
- Kohler, WI (6 miles from Sheboygan, WI)
- 12 days ago
Associate Customer Service Representative B2C ($500 Sign on Bonus!) WI, United States req66318 Posted on: 4/2/2025 Associate Customer Service Representative B2C ($500 Sign on Bonus!)...
Remote Work- Manitowoc, WI (19 miles from Sheboygan, WI)
- 30+ days ago
- Manitowoc, WI (19 miles from Sheboygan, WI)
- 30+ days ago
Service experience Prior experience with SAP in a Customer Service role a plus Effective and concise communication ensuring quick understanding Problem solving, ownership of resolution, and critical...
Customer Service Representative
- Chilton, WI (24 miles from Sheboygan, WI)
- 90+ days ago
- Chilton, WI (24 miles from Sheboygan, WI)
- 90+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Sheboygan, WI
Moving to Sheboygan, WI? Find some basic demographic data about Sheboygan, WI below.
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Salary for Customer Service Jobs in Sheboygan, WI
Highest Education Level
Customer Services in Sheboygan, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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