Customer Service Jobs in Monona, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Madison, WI (2 miles from Monona, WI)
- 11 hours ago
- Madison, WI (2 miles from Monona, WI)
- 11 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkSpanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Madison, WI (2 miles from Monona, WI)
- 3 days ago
- Madison, WI (2 miles from Monona, WI)
- 3 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Madison, WI (2 miles from Monona, WI)
- 6 days ago
- Madison, WI (2 miles from Monona, WI)
- 6 days ago
Customer Service Representatives at Rove Pest Control are the first point of contact for our customers....
Part Time Customer Service Associate
- Madison, WI (2 miles from Monona, WI)
- 8 days ago
- Madison, WI (2 miles from Monona, WI)
- 8 days ago
customer service....
Customer Service Representative
- Madison, WI (2 miles from Monona, WI)
- 10 days ago
- Madison, WI (2 miles from Monona, WI)
- 10 days ago
service role with high volume calls Apply now for immediate consideration to the Customer Service Representative!...
- Madison, WI (2 miles from Monona, WI)
- 11 days ago
- Madison, WI (2 miles from Monona, WI)
- 11 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Representative
- Madison, WI (2 miles from Monona, WI)
- 13 days ago
- Madison, WI (2 miles from Monona, WI)
- 13 days ago
Customer Service Representative 3.2 3.2 out of 5 stars Madison, WI 53703 Remote Bring your heart to CVS Health....
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
- Madison, WI (2 miles from Monona, WI)
- 14 days ago
- Madison, WI (2 miles from Monona, WI)
- 14 days ago
Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...
Remote WorkCustomer Service Representative - Madison Airport
- Madison, WI (2 miles from Monona, WI)
- 19 days ago
- Madison, WI (2 miles from Monona, WI)
- 19 days ago
The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...
Associate Customer Service Representative
- Madison, WI (2 miles from Monona, WI)
- 26 days ago
- Madison, WI (2 miles from Monona, WI)
- 26 days ago
EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...
Customer service representative
- Madison, WI (2 miles from Monona, WI)
- 27 days ago
- Madison, WI (2 miles from Monona, WI)
- 27 days ago
We are known for providing Outstanding Customer Service and are looking for someone who shares our passion for helping others....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Technical Support / Customer Service Representative (Remote)
- Madison, WI (2 miles from Monona, WI)
- 30+ days ago
- Madison, WI (2 miles from Monona, WI)
- 30+ days ago
Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces...
Remote Work70182-LP Customer Service Associate II
- Madison, WI (2 miles from Monona, WI)
- 45+ days ago
- Madison, WI (2 miles from Monona, WI)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Nights/Weekends
- Madison, WI (2 miles from Monona, WI)
- 45+ days ago
- Madison, WI (2 miles from Monona, WI)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Monona, WI
Moving to Monona, WI? Find some basic demographic data about Monona, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Monona, WI
Highest Education Level
Customer Services in Monona, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Quality Control Inspection
- Dispatching
- Payment Processing
- Wellness
- Asset Protection
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Employee Benefits
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Verbal Communication
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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