Customer Service Jobs in Lake Geneva, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-6 of 6 Jobs

Customer Service Representative

  • Pell Lake, WI (5 miles from Lake Geneva, WI)
  • 1 day ago
  • Pell Lake, WI (5 miles from Lake Geneva, WI)
  • 1 day ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Overnights

  • Bristol, WI (22 miles from Lake Geneva, WI)
  • 2 days ago
  • Bristol, WI (22 miles from Lake Geneva, WI)
  • 2 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Big Bend, WI (24 miles from Lake Geneva, WI)
  • 2 days ago
  • Big Bend, WI (24 miles from Lake Geneva, WI)
  • 2 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Bristol, WI (22 miles from Lake Geneva, WI)
  • 2 days ago
  • Bristol, WI (22 miles from Lake Geneva, WI)
  • 2 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - Food & Nutrition Call Center, Part-time, Rotating

  • Woodstock, IL (17 miles from Lake Geneva, WI)
  • 30+ days ago
  • Woodstock, IL (17 miles from Lake Geneva, WI)
  • 30+ days ago

The Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine....

Retail Customer Service Associate

  • Crystal Lake, IL (21 miles from Lake Geneva, WI)
  • 30+ days ago
  • Crystal Lake, IL (21 miles from Lake Geneva, WI)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5670 Northwest Hwy, Crystal Lake...

Demographic Data for Lake Geneva, WI

Moving to Lake Geneva, WI? Find some basic demographic data about Lake Geneva, WI below.

Local
National
17,859
706
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Register to search for more online courses. >>>

Salary for Customer Service Jobs in Lake Geneva, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Lake Geneva, WI offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lake Geneva, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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