Customer Service Jobs in Kaukauna, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs

Customer Service Representative (Teller) - Green Bay - No Weekends

  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 2 days ago
  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 2 days ago

Primary Responsibilities Provides excellent customer service in a friendly and professional manner Performs routine office and customer service duties; greets customers, accepts deposits, disburses...

Customer Service Representative - Patient Registration

  • Chilton, WI (22 miles from Kaukauna, WI)
  • 2 days ago
  • Chilton, WI (22 miles from Kaukauna, WI)
  • 2 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Showroom Customer Service Representative

  • Appleton, WI (7 miles from Kaukauna, WI)
  • 2 days ago
  • Appleton, WI (7 miles from Kaukauna, WI)
  • 2 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Representative - Appleton

  • Appleton, WI (7 miles from Kaukauna, WI)
  • 3 days ago
  • Appleton, WI (7 miles from Kaukauna, WI)
  • 3 days ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...

LTE Customer Service Representative Senior (Green Bay)

  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 6 days ago
  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 6 days ago

Qualifications Minimum Qualifications: Excellent attention to detail Excellent customer service and communication skills Ability to exercise good judgment in handling customer inquiries Experience working...

Retail Customer Service Associate

  • Appleton, WI (7 miles from Kaukauna, WI)
  • 14 days ago
  • Appleton, WI (7 miles from Kaukauna, WI)
  • 14 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1000 N Westhill Blvd, Appleton,...

Customer Service Representative - 7750

  • Appleton, WI (7 miles from Kaukauna, WI)
  • 16 days ago
  • Appleton, WI (7 miles from Kaukauna, WI)
  • 16 days ago

If so, we\'d like you to join our team as a Customer Service Representative....

Customer Service Representative

  • Brillion, WI (12 miles from Kaukauna, WI)
  • 21 days ago
  • Brillion, WI (12 miles from Kaukauna, WI)
  • 21 days ago

AriensCo is on the lookout for a friendly and motivated Customer Service Representative to join our team in Brillion, WI!...

Customer Service Representative

  • Little Chute, WI (4 miles from Kaukauna, WI)
  • 22 days ago
  • Little Chute, WI (4 miles from Kaukauna, WI)
  • 22 days ago

Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....

Customer Service Representative

  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 45+ days ago
  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 45+ days ago

Apply to be a Senior Customer Service Representative today!...

Customer Service Representative

  • Appleton, WI (7 miles from Kaukauna, WI)
  • 27 days ago
  • Appleton, WI (7 miles from Kaukauna, WI)
  • 27 days ago

Summary : The Customer Service Representative performs first level customer service through an inbound call center....

Customer Service Representative

  • De Pere, WI (9 miles from Kaukauna, WI)
  • 30+ days ago
  • De Pere, WI (9 miles from Kaukauna, WI)
  • 30+ days ago

Customer Service Representative Full Time & Direct Hire Our client, a leader in the manufacturing industry, is seeking a Customer Service Representative to join their team in Green Bay, WI....

Customer Service Representative

  • Oshkosh, WI (22 miles from Kaukauna, WI)
  • 30+ days ago
  • Oshkosh, WI (22 miles from Kaukauna, WI)
  • 30+ days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative

  • Oshkosh, WI (22 miles from Kaukauna, WI)
  • 30+ days ago
  • Oshkosh, WI (22 miles from Kaukauna, WI)
  • 30+ days ago

We are looking to add a Customer Service Representative to our team at A Touch of Class!...

Logistics Customer Service Representative

  • Neenah, WI (16 miles from Kaukauna, WI)
  • 45+ days ago
  • Neenah, WI (16 miles from Kaukauna, WI)
  • 45+ days ago

Customer service experience preferred. Familiarity with Microsoft Office preferred. Property/casualty insurance background and jewelry industry experience are helpful....

Demographic Data for Kaukauna, WI

Moving to Kaukauna, WI? Find some basic demographic data about Kaukauna, WI below.


Local
National
27,473
610
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Kaukauna, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Kaukauna, WI offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kaukauna, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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