Customer Service Jobs in Green Bay, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Appleton, WI (22 miles from Green Bay, WI)
- 2 days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative - Appleton
- Appleton, WI (22 miles from Green Bay, WI)
- 6 hours ago
- Appleton, WI (22 miles from Green Bay, WI)
- 6 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
LTE Customer Service Representative Senior (Green Bay)
- Green Bay, WI
- 3 days ago
- Green Bay, WI
- 3 days ago
Qualifications Minimum Qualifications: Excellent attention to detail Excellent customer service and communication skills Ability to exercise good judgment in handling customer inquiries Experience working...
Retail Customer Service Associate
- Appleton, WI (22 miles from Green Bay, WI)
- 11 days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 11 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1000 N Westhill Blvd, Appleton,...
Customer Service Representative - 7750
- Appleton, WI (22 miles from Green Bay, WI)
- 13 days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 13 days ago
If so, we\'d like you to join our team as a Customer Service Representative....
Customer Service Representative
- Brillion, WI (22 miles from Green Bay, WI)
- 18 days ago
- Brillion, WI (22 miles from Green Bay, WI)
- 18 days ago
AriensCo is on the lookout for a friendly and motivated Customer Service Representative to join our team in Brillion, WI!...
Customer Service Representative
- Little Chute, WI (19 miles from Green Bay, WI)
- 19 days ago
- Little Chute, WI (19 miles from Green Bay, WI)
- 19 days ago
Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....
Customer Service Representative
- Appleton, WI (22 miles from Green Bay, WI)
- 24 days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 24 days ago
Summary : The Customer Service Representative performs first level customer service through an inbound call center....
Customer Service Representative - Patient Registration
- Appleton, WI (22 miles from Green Bay, WI)
- 26 days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 26 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- De Pere, WI (6 miles from Green Bay, WI)
- 30+ days ago
- De Pere, WI (6 miles from Green Bay, WI)
- 30+ days ago
Customer Service Representative Full Time & Direct Hire Our client, a leader in the manufacturing industry, is seeking a Customer Service Representative to join their team in Green Bay, WI....
Customer Service Representative! This position is full-time and temp-to-hire with the company....
Position Overview: We are seeking a highly organized and customer-focused Customer Service Representative to join our team....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Must have Property & Casualty License)
- Green Bay, WI
- 60+ days ago
- Green Bay, WI
- 60+ days ago
& Casualty insurance license with at least 1 year experience....
Customer Service Rep - Appleton
- Appleton, WI (22 miles from Green Bay, WI)
- 60+ days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 60+ days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Demographic Data for Green Bay, WI
Moving to Green Bay, WI? Find some basic demographic data about Green Bay, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Green Bay, WI
Highest Education Level
Customer Services in Green Bay, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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