Customer Service Jobs in Franksville, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 46 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Waukesha, WI (19 miles from Franksville, WI)
  • 1 day ago
  • Waukesha, WI (19 miles from Franksville, WI)
  • 1 day ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Personal Lines Customer Service

  • Waukesha, WI (19 miles from Franksville, WI)
  • 3 hours ago
  • Waukesha, WI (19 miles from Franksville, WI)
  • 3 hours ago

JOB REQUIREMENTS: Interact with customers to provide information inresponse to inquiries about policies, and to handle and resolve customerneeds. Process Applications: Reviewing insurance...

Customer Service Representative

  • Kenosha, WI (14 miles from Franksville, WI)
  • 1 day ago
  • Kenosha, WI (14 miles from Franksville, WI)
  • 1 day ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Overnights

  • Rochester, WI (12 miles from Franksville, WI)
  • 2 days ago
  • Rochester, WI (12 miles from Franksville, WI)
  • 2 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Union Grove, WI (6 miles from Franksville, WI)
  • 2 days ago
  • Union Grove, WI (6 miles from Franksville, WI)
  • 2 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Associate

  • Mount Pleasant, WI (7 miles from Franksville, WI)
  • 3 days ago
  • Mount Pleasant, WI (7 miles from Franksville, WI)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Associate

  • Milwaukee, WI (17 miles from Franksville, WI)
  • 4 days ago
  • Milwaukee, WI (17 miles from Franksville, WI)
  • 4 days ago

customer service....

Customer Service Associate

  • Milwaukee, WI (17 miles from Franksville, WI)
  • 5 days ago
  • Milwaukee, WI (17 miles from Franksville, WI)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Floating Customer Service Representative

  • Waukesha, WI (19 miles from Franksville, WI)
  • 5 days ago
  • Waukesha, WI (19 miles from Franksville, WI)
  • 5 days ago

Customer ServiceRepresentatives drive customer service excellence by building customerrelationships, exuding professionalism, and assisting on the newaccounts team....

Inside Sales/Customer Service Representative

  • Pewaukee, WI (24 miles from Franksville, WI)
  • 8 days ago
  • Pewaukee, WI (24 miles from Franksville, WI)
  • 8 days ago

As a Customer Service Representative for Total Tool, you will be in a front-line retail sales role....

Customer Service Rep

  • Milwaukee, WI (17 miles from Franksville, WI)
  • 8 days ago
  • Milwaukee, WI (17 miles from Franksville, WI)
  • 8 days ago

The CSR ensures consistent application of all company and local customer service policies and performs all other responsibilities as directed by the business or as assigned by management....

Customer Service Associate

  • Beach Park, IL (24 miles from Franksville, WI)
  • 8 days ago
  • Beach Park, IL (24 miles from Franksville, WI)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Floating Customer Service Representative - South Region

  • Waukesha, WI (19 miles from Franksville, WI)
  • 9 days ago
  • Waukesha, WI (19 miles from Franksville, WI)
  • 9 days ago

Customer Service Representatives drive customer service excellence by building customer relationships, exuding professionalism, and assisting on the new accounts team....

ULINE- Customer Service Representative

  • Rochester, WI (12 miles from Franksville, WI)
  • 9 days ago
  • Rochester, WI (12 miles from Franksville, WI)
  • 9 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Claims Customer Service Representative I

  • Waukesha, WI (19 miles from Franksville, WI)
  • 9 days ago
  • Waukesha, WI (19 miles from Franksville, WI)
  • 9 days ago

Claims Support - Customer Service Representative I Job Responsibilities: The Claims Customer Service Representative I is responsible for delivering effective customer service to all Community Care providers...

Demographic Data for Franksville, WI

Moving to Franksville, WI? Find some basic demographic data about Franksville, WI below.


Local
National
6,889
204
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Franksville, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Franksville, WI offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Franksville, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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