Customer Service Jobs in Franklin, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Kenosha, WI (20 miles from Franklin, WI)
- 2 days ago
- Kenosha, WI (20 miles from Franklin, WI)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Milwaukee, WI (11 miles from Franklin, WI)
- 2 days ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 2 days ago
Required Skills & Experiences: 2+ years of Customer Service experience Excellent oral and written communication skills with high level of professionalism Excellent decision-making skills with an eye...
Customer Service Representative - Driving
- Milwaukee, WI (11 miles from Franklin, WI)
- 4 days ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 4 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- West Allis, WI (9 miles from Franklin, WI)
- 5 days ago
- West Allis, WI (9 miles from Franklin, WI)
- 5 days ago
Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....
Customer Service Representative- Milwaukee, Wisconsin
- Oak Creek, WI (6 miles from Franklin, WI)
- 5 days ago
- Oak Creek, WI (6 miles from Franklin, WI)
- 5 days ago
A-1 Services is looking for a Front Office Coordinator in Oak Creek WI! We are an HVAC/Refrigeration repair company based out of Oak Creek, WI. We service Southeast Wi and Northeast Illinois. Our...
Customer Service Representative - Bilingual
- Kenosha, WI (20 miles from Franklin, WI)
- 6 days ago
- Kenosha, WI (20 miles from Franklin, WI)
- 6 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Overnights
- Kenosha, WI (20 miles from Franklin, WI)
- 8 days ago
- Kenosha, WI (20 miles from Franklin, WI)
- 8 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- New Berlin, WI (7 miles from Franklin, WI)
- 9 days ago
- New Berlin, WI (7 miles from Franklin, WI)
- 9 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Germantown, WI (24 miles from Franklin, WI)
- 11 days ago
- Germantown, WI (24 miles from Franklin, WI)
- 11 days ago
Position Overview Reporting to the Customer Service Manager/Supervisor, the Customer Service Representative's primary responsibility is to serve as the liaison between Gehl Foods, Inc. and its customer...
LP Customer Service Associate II
- Milwaukee, WI (11 miles from Franklin, WI)
- 12 days ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II (Tactical Uniform)
- Milwaukee, WI (11 miles from Franklin, WI)
- 13 days ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Brookfield, WI (12 miles from Franklin, WI)
- 14 days ago
- Brookfield, WI (12 miles from Franklin, WI)
- 14 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Sales/Customer Service Associate
- Brookfield, WI (12 miles from Franklin, WI)
- 17 days ago
- Brookfield, WI (12 miles from Franklin, WI)
- 17 days ago
Job Requirements: 2+ years of Sales or Customer Service Experience Minimum high school diploma or GED equivalent required Excellent customer service, organizational and negotiation skills Self-motivated...
- Milwaukee, WI (11 miles from Franklin, WI)
- 18 days ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 18 days ago
service....
Customer Service Representative
- Kenosha, WI (20 miles from Franklin, WI)
- 30+ days ago
- Kenosha, WI (20 miles from Franklin, WI)
- 30+ days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Demographic Data for Franklin, WI
Moving to Franklin, WI? Find some basic demographic data about Franklin, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Franklin, WI
Highest Education Level
Customer Services in Franklin, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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