Customer Service Jobs in Burlington, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 25 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Kenosha, WI (22 miles from Burlington, WI)
  • 1 day ago
  • Kenosha, WI (22 miles from Burlington, WI)
  • 1 day ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative - Food & Nutrition Call Center, Part-time, Rotating

  • Woodstock, IL (23 miles from Burlington, WI)
  • 1 day ago
  • Woodstock, IL (23 miles from Burlington, WI)
  • 1 day ago

The Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine....

Customer Service Representative

  • Kenosha, WI (22 miles from Burlington, WI)
  • 1 day ago
  • Kenosha, WI (22 miles from Burlington, WI)
  • 1 day ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative (Bilingual)

  • Pell Lake, WI (7 miles from Burlington, WI)
  • 2 days ago
  • Pell Lake, WI (7 miles from Burlington, WI)
  • 2 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - Overnights

  • Rochester, WI (7 miles from Burlington, WI)
  • 2 days ago
  • Rochester, WI (7 miles from Burlington, WI)
  • 2 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Associate

  • Mount Pleasant, WI (17 miles from Burlington, WI)
  • 3 days ago
  • Mount Pleasant, WI (17 miles from Burlington, WI)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Grayslake, IL (23 miles from Burlington, WI)
  • 3 days ago
  • Grayslake, IL (23 miles from Burlington, WI)
  • 3 days ago

Store 4706883: 917 E Belvidere Rd, Grayslake, Illinois 60030 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • McHenry, IL (19 miles from Burlington, WI)
  • 4 days ago
  • McHenry, IL (19 miles from Burlington, WI)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Distribution & Manufacturing

  • Grayslake, IL (23 miles from Burlington, WI)
  • 8 days ago
  • Grayslake, IL (23 miles from Burlington, WI)
  • 8 days ago

Customer Service Representative Customer Service Representative is needed for a growing company in the Distribution & Manufacturing sector of the construction industry....

Customer Service Associate

  • Beach Park, IL (21 miles from Burlington, WI)
  • 8 days ago
  • Beach Park, IL (21 miles from Burlington, WI)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, PT Weekends

  • Grayslake, IL (23 miles from Burlington, WI)
  • 8 days ago
  • Grayslake, IL (23 miles from Burlington, WI)
  • 8 days ago

Store 4706743: 1805 Belvidere Rd, Grayslake, Illinois 60030 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

ULINE- Customer Service Representative

  • Rochester, WI (7 miles from Burlington, WI)
  • 9 days ago
  • Rochester, WI (7 miles from Burlington, WI)
  • 9 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Whitewater, WI (24 miles from Burlington, WI)
  • 10 days ago
  • Whitewater, WI (24 miles from Burlington, WI)
  • 10 days ago

a liaison between customers and the company, providing essential information and managing clerical and administrative tasks for daily business functions while supporting various departments, as a Customer...

Finra Customer Service Representative

  • Franklin, WI (22 miles from Burlington, WI)
  • 17 days ago
  • Franklin, WI (22 miles from Burlington, WI)
  • 17 days ago

JOB REQUIREMENTS: At Northwestern Mutual, we are strong, innovative andgrowing. We invest in our people. We care and make a positivedifference. At Northwestern Mutual, we believe relationships are...

Remote Work

Customer Service Rep- 3rd shift

  • Franksville, WI (17 miles from Burlington, WI)
  • 20 days ago
  • Franksville, WI (17 miles from Burlington, WI)
  • 20 days ago

We are currentlyseeking a Customer Service Representative for our distribution center inCaledonia with starting hourly pay of \$17.50 plus fully paid employeehealth & dental insurance....

Demographic Data for Burlington, WI

Moving to Burlington, WI? Find some basic demographic data about Burlington, WI below.


Local
National
29,654
661
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Burlington, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Burlington, WI offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Burlington, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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