Customer Service Jobs in Burlington, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-9 of 9 Jobs

Customer Service Representative - Overnights

  • Bristol, WI (13 miles from Burlington, WI)
  • 2 days ago
  • Bristol, WI (13 miles from Burlington, WI)
  • 2 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Big Bend, WI (17 miles from Burlington, WI)
  • 2 days ago
  • Big Bend, WI (17 miles from Burlington, WI)
  • 2 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Pleasant Prairie, WI (21 miles from Burlington, WI)
  • 2 days ago
  • Pleasant Prairie, WI (21 miles from Burlington, WI)
  • 2 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Bristol, WI (13 miles from Burlington, WI)
  • 2 days ago
  • Bristol, WI (13 miles from Burlington, WI)
  • 2 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - Food & Nutrition Call Center, Part-time, Rotating

  • Woodstock, IL (23 miles from Burlington, WI)
  • 30+ days ago
  • Woodstock, IL (23 miles from Burlington, WI)
  • 30+ days ago

The Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine....

Customer Service Representative - Patient Registration

  • Franklin, WI (22 miles from Burlington, WI)
  • 28 days ago
  • Franklin, WI (22 miles from Burlington, WI)
  • 28 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Retail Customer Service Associate

  • Franklin, WI (22 miles from Burlington, WI)
  • 30+ days ago
  • Franklin, WI (22 miles from Burlington, WI)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6705 S 27Th St, Franklin, WI 53132...

Customer Service Representative

  • Grayslake, IL (23 miles from Burlington, WI)
  • 30+ days ago
  • Grayslake, IL (23 miles from Burlington, WI)
  • 30+ days ago

Store 4706883: 917 E Belvidere Rd, Grayslake, Illinois 60030 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Dispatch & Customer Service Representative

  • Franklin, WI (22 miles from Burlington, WI)
  • 90+ days ago
  • Franklin, WI (22 miles from Burlington, WI)
  • 90+ days ago

Overview Salary Range: $51,000-$64,000 Annually Summary: The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations...

Demographic Data for Burlington, WI

Moving to Burlington, WI? Find some basic demographic data about Burlington, WI below.


Local
National
29,654
661
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Burlington, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Burlington, WI offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Burlington, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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