Customer Service Jobs in Brookfield, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Overnights
- Rochester, WI (22 miles from Brookfield, WI)
- 1 day ago
- Rochester, WI (22 miles from Brookfield, WI)
- 1 day ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Union Grove, WI (24 miles from Brookfield, WI)
- 1 day ago
- Union Grove, WI (24 miles from Brookfield, WI)
- 1 day ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Cudahy, WI (14 miles from Brookfield, WI)
- 1 day ago
- Cudahy, WI (14 miles from Brookfield, WI)
- 1 day ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
- Franklin, WI (12 miles from Brookfield, WI)
- 2 days ago
- Franklin, WI (12 miles from Brookfield, WI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Part Time Customer Service Associate
- Milwaukee, WI (9 miles from Brookfield, WI)
- 3 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 3 days ago
customer service....
- Milwaukee, WI (9 miles from Brookfield, WI)
- 4 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Floating Customer Service Representative
- Waukesha, WI (6 miles from Brookfield, WI)
- 4 days ago
- Waukesha, WI (6 miles from Brookfield, WI)
- 4 days ago
Customer ServiceRepresentatives drive customer service excellence by building customerrelationships, exuding professionalism, and assisting on the newaccounts team....
Inside Sales/Customer Service Representative
- Pewaukee, WI (8 miles from Brookfield, WI)
- 6 days ago
- Pewaukee, WI (8 miles from Brookfield, WI)
- 6 days ago
As a Customer Service Representative for Total Tool, you will be in a front-line retail sales role....
- Milwaukee, WI (9 miles from Brookfield, WI)
- 7 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 7 days ago
The CSR ensures consistent application of all company and local customer service policies and performs all other responsibilities as directed by the business or as assigned by management....
Floating Customer Service Representative - South Region
- Waukesha, WI (6 miles from Brookfield, WI)
- 8 days ago
- Waukesha, WI (6 miles from Brookfield, WI)
- 8 days ago
Customer Service Representatives drive customer service excellence by building customer relationships, exuding professionalism, and assisting on the new accounts team....
ULINE- Customer Service Representative
- Rochester, WI (22 miles from Brookfield, WI)
- 8 days ago
- Rochester, WI (22 miles from Brookfield, WI)
- 8 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Claims Customer Service Representative I
- Waukesha, WI (6 miles from Brookfield, WI)
- 8 days ago
- Waukesha, WI (6 miles from Brookfield, WI)
- 8 days ago
Claims Support - Customer Service Representative I Job Responsibilities: The Claims Customer Service Representative I is responsible for delivering effective customer service to all Community Care providers...
Full Time Customer Service Representative Location : Waukesha, WI Days : Mondays through Fridays Pay Rate : $20.00-$22.00 Schedule/Shift :9:00am to 5:00pm Terms: Contract-to-Hire Job ID Numbe r: 2099...
Customer Service Representative
- Wauwatosa, WI (6 miles from Brookfield, WI)
- 10 days ago
- Wauwatosa, WI (6 miles from Brookfield, WI)
- 10 days ago
Customer Service Representative Customer Service Representative locations Wauwatosa, WI time type Part time posted on Posted 5 Days Ago job requisition id R......
- Waukesha, WI (6 miles from Brookfield, WI)
- 10 days ago
- Waukesha, WI (6 miles from Brookfield, WI)
- 10 days ago
Our Customer Service Reps are a vital part of our Customer Service Team, which provides exceptional customer service to our inbound customer, vendor, partner and contractor clients....
Demographic Data for Brookfield, WI
Moving to Brookfield, WI? Find some basic demographic data about Brookfield, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Brookfield, WI
Highest Education Level
Customer Services in Brookfield, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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