Customer Service Jobs in Morgantown, WV
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Reedsville, WV (15 miles from Morgantown, WV)
- 15 days ago
- Reedsville, WV (15 miles from Morgantown, WV)
- 15 days ago
Customer Service Associates are responsible for: Maintaining store to the needs of management while giving excellent customer service to each guest Completing customer transactions by scanning product...
Customer Service Representative - Legal Services
- Morgantown, WV
- 22 days ago
- Morgantown, WV
- 22 days ago
One (1) year customer service with experience answering telephone calls....
Retail Customer Service Associate
- Granville, WV (4 miles from Morgantown, WV)
- 30+ days ago
- Granville, WV (4 miles from Morgantown, WV)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5045 University Town Center Drive...
Store 4704002: 1205 Dorsey Ave, Morgantown, West Virginia 26501 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Morgantown, WV
Moving to Morgantown, WV? Find some basic demographic data about Morgantown, WV below.
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Salary for Customer Service Jobs in Morgantown, WV
Highest Education Level
Customer Services in Morgantown, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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