Customer Service Jobs in West Virginia
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Customer Service Representative (Remote - April 2025)
- Wyoming, WV
- 1 day ago
- Wyoming, WV
- 1 day ago
What you need to succeed A High School Diploma or GED with 1 year of experience in customer service or related experience is required. 1 year of experience in an office-based setting or a contact center...
Remote WorkFor additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
152 - Falling Waters - Customer Service Representative
- Falling Waters, WV
- 6 days ago
- Falling Waters, WV
- 6 days ago
Experience: A minimum of two (2) years customer service experience in related positions normally required.,....
Customer Service Representative at City National Bank (on-site) We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service professionals...
Job Summary and Responsibilities Acentra Health is looking for a Customer Service Representative to join our growing team....
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
- Charleston, WV
- 10 days ago
- Charleston, WV
- 10 days ago
Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...
Remote WorkProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
This position will report to a Customer Service Manager....
Technical Support / Customer Service Representative (Remote)
- Charleston, WV
- 14 days ago
- Charleston, WV
- 14 days ago
Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces...
Remote WorkUniFirst is seeking a dedicated Customer Service Representative to join our team....
Demographic Data for West Virginia
Moving to West Virginia? Find some basic demographic data about West Virginia below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in West Virginia
Highest Education Level
Customer Services in West Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Payment Processing
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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