Customer Service Jobs in West Virginia
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Clarksburg, WV
- 2 days ago
- Clarksburg, WV
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkPatient Accounts Customer Service Rep -- Patient Accounts -- General Hospital
- Charleston, WV
- 2 days ago
- Charleston, WV
- 2 days ago
Research accounts to obtain resolution, and do so with minimal support from Customer Service Team Lead or Supervisor, while serving as a resource to other PA Customer Service Representatives....
Medical Equipment Customer Service Representative
- Barboursville, WV
- 4 days ago
- Barboursville, WV
- 4 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
SALARY CONTINGENT UPON EDUCATION AND EXPERIENCE. The Stop Loss Rep works with Reinsurance Carriers in filing for reimbursement for groups that have claimants that have gone over the Specific Stop...
Customer Service Associates are responsible for: Maintaining store to the needs of management while giving excellent customer service to each guest Completing customer transactions by scanning product...
Wireless Customer Service Representative - Paid Training Provided
- Bluefield, WV
- 10 days ago
- Bluefield, WV
- 10 days ago
Job Duties and Responsibilities Customer Service Representative: $17.50/hr starting pay with opportunity to increase pay to $19.25/hr within 60 days. No experience required....
Customer Service Representative - Legal Services
- Morgantown, WV
- 18 days ago
- Morgantown, WV
- 18 days ago
One (1) year customer service with experience answering telephone calls....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Overview InteLogix is seeking an onsite Customer Service Representative to join our organization....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Emily Dr, Clarksburg, WV 26301...
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Store 4704002: 1205 Dorsey Ave, Morgantown, West Virginia 26501 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for West Virginia
Moving to West Virginia? Find some basic demographic data about West Virginia below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in West Virginia
Highest Education Level
Customer Services in West Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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