Customer Service Jobs in Charles Town, WV
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Ashburn, VA (24 miles from Charles Town, WV)
- 2 days ago
- Ashburn, VA (24 miles from Charles Town, WV)
- 2 days ago
organizational, analytical and interpersonal skills Detail-oriented Ability to work and multi-task in a fast paced environment Previous customer service or technical experience preferred....
Customer Service Representative
- Stephens City, VA (24 miles from Charles Town, WV)
- 45+ days ago
- Stephens City, VA (24 miles from Charles Town, WV)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Leesburg, VA (19 miles from Charles Town, WV)
- 45+ days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 45+ days ago
Customer Service Representative Full Time Reg CSR Leesburg, VA, US 2025-02-22T10:38:23.285Z Yesterday Requisition ID: 1329 Dodson Bros....
- Frederick, MD (22 miles from Charles Town, WV)
- 60+ days ago
- Frederick, MD (22 miles from Charles Town, WV)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Charles Town, WV
Moving to Charles Town, WV? Find some basic demographic data about Charles Town, WV below.
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Salary for Customer Service Jobs in Charles Town, WV
Highest Education Level
Customer Services in Charles Town, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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