Customer Service Jobs in Spokane, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Post Falls, ID (23 miles from Spokane, WA)
- 2 days ago
- Post Falls, ID (23 miles from Spokane, WA)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote Workservice by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Maintaining high level of customer service through audits and ongoing training. Performs customer service, clerical, administrative and business detail by performing the following duties....
Parking Customer Service Representative...
Customer Service Representative, Medicare Pharmacy
- Spokane, WA
- 30+ days ago
- Spokane, WA
- 30+ days ago
JOB QUALIFICATIONS Required Education High School Diploma or GED equivalent Required Experience 1-3 years of call center or customer service experience Preferred Education Associate degree Preferred...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Representative- Business Insurance
- Spokane Valley, WA (14 miles from Spokane, WA)
- 25 days ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 25 days ago
Prior customer service experience....
Customer Service Representative- Business Insurance
- Spokane Valley, WA (14 miles from Spokane, WA)
- 27 days ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 27 days ago
Prior customer service experience....
service experience and financial deadlines. * Properly train Leads and CSR's in customer service, operational procedures, time-card completion and professionalism. * Conduct audits through audio advisory...
Customer Service Representative (Loan Consultant II)
- Spokane Valley, WA (14 miles from Spokane, WA)
- 45+ days ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Rep(07324) - 3904 E Mullan Ave
- Post Falls, ID (23 miles from Spokane, WA)
- 90+ days ago
- Post Falls, ID (23 miles from Spokane, WA)
- 90+ days ago
Company Description Dominos in Post Falls is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Spokane, WA
Moving to Spokane, WA? Find some basic demographic data about Spokane, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Spokane, WA
Highest Education Level
Customer Services in Spokane, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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