Customer Service Jobs in Washington
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Westport Branch Job Details Level Entry Job Location Westport Branch - Westport, WA Position Type Full Time Education Level High School Salary Range $20.00 - $23.00...
Customer Service Rep/Teller - Full-Time 35-40 hrs/wk
- Hoquiam, WA
- 11 hours ago
- Hoquiam, WA
- 11 hours ago
Education/Knowledge/Skills & Abilities High School diploma or equivalent Experience in a customer service work environment preferred Prior cash handling experience preferred Ability to work in a fast-paced...
Inside Sales and Customer Service Associate (Seattle Coffee Gear)
- Lynnwood, WA
- 12 hours ago
- Lynnwood, WA
- 12 hours ago
Preferred Qualifications 2+ years of Inside sales and customer service experience....
service via phone and email.Previous experience with internal chat-based programs.Ability to multi-task while recording accurate information.Detail-oriented with attention to detail.Preferred Skills...
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This is a customer service role (not sales)....
Service Experience Administrative/Office Experience Strong Written and Verbal Communications Computer and Office Equipment Savvy Willingness to grow and learn DME knowledge, a plus M-F 8:00 am to 5...
Service Experience Administrative/Office Experience Strong Written and Verbal Communications Computer and Office Equipment Savvy Willingness to grow and learn DME knowledge, a plus M-F 8:00 am to 5...
Inside Sales and Customer Service Associate (Seattle Coffee Gear)
- Seattle, WA
- 2 days ago
- Seattle, WA
- 2 days ago
Responsible for customer follow-up to proactively generate additional sales Perform all activities via phone, Live Chat and email Achieve monthly sales goals Customer Service Customer Service Walk customers...
The Customer Service Representative II provides inbound and/or outbound customer service support ensuring delivery of accurate, complete, and timely information pertaining to member policies and coverage...
Customer Service Representative II, Retail Banking (Wedgwood - Seattle, WA)
- Seattle, WA
- 2 days ago
- Seattle, WA
- 2 days ago
Area: Customer Service (Sales)...
What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Provide friendly customer service in a prompt and accurate manor. Use resources to determine eligibility and guidelines. Communicate with multiple companies....
Customer Service Representative - Monday Friday - $19.00
- Mount Vernon, WA
- 3 days ago
- Mount Vernon, WA
- 3 days ago
As a Customer Service Representative, you will play a key role in ensuring their customers receive the support they need....
Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Washington
Highest Education Level
Customer Services in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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