Customer Service Jobs in Washington
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Gentle Dental
- Battle Ground, WA
- 9 days ago
- Gentle Dental
- Battle Ground, WA
- 9 days ago
At Gentle Dental, our Customer Service Representatives manage patients full cycle from clinical diagnosis to treatment acceptance....
Service Representative provides essential administrative support to Account Managers, focusing on customer service, data management, and sales support activities....
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
We're looking for a confident individual who excels in customer service to become part of our branch in Anacortes, WA....
Role summary: The Customer Service Representative role provides positive customer service for clients of Matrix Sciences....
What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....
Our office located in Liberty Lake, WA is seeking a Claims Customer Service Representative to join the team!...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Ability to complete training as a Customer Service Representative with Moda Health....
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Back to search " Customer Service Representative Job ID: 18840 Location: Sumner, WA, US, 98390-1501 Date posted: Mar 11, 2025 Employment Type: Hourly Schedule: Full Time Job ID: 18840 Work Arrangement...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Vancouver Housing Authority (VHA) is looking for a Customer Service Representative to be the welcoming face of our Main Street officeassisting individuals experiencing housing instability, navigating...
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Washington
Highest Education Level
Customer Services in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Payment Processing
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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