Customer Service Jobs in Port Orchard, WA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 87 Jobs

Licensed Customer Service Representative WA

  • Kenmore, WA (21 miles from Port Orchard, WA)
  • 3 hours ago
  • Kenmore, WA (21 miles from Port Orchard, WA)
  • 3 hours ago

Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....

Remote Work

Associate Gold Customer Service Representative WA

  • Edmonds, WA (20 miles from Port Orchard, WA)
  • 3 hours ago
  • Edmonds, WA (20 miles from Port Orchard, WA)
  • 3 hours ago

Minimum of 6 months related work experience required, Customer service experience preferred....

Customer Service Representative

  • Seattle, WA (12 miles from Port Orchard, WA)
  • 5 hours ago
  • Seattle, WA (12 miles from Port Orchard, WA)
  • 5 hours ago

service via phone and email.Previous experience with internal chat-based programs.Ability to multi-task while recording accurate information.Detail-oriented with attention to detail.Preferred Skills...

Contact Center Customer Service Representative

  • Redmond, WA (23 miles from Port Orchard, WA)
  • 13 hours ago
  • Redmond, WA (23 miles from Port Orchard, WA)
  • 13 hours ago

This is a customer service role (not sales)....

Customer Service Representative (Bremerton)

  • Bremerton, WA (3 miles from Port Orchard, WA)
  • 20 hours ago
  • Bremerton, WA (3 miles from Port Orchard, WA)
  • 20 hours ago

Service Experience Administrative/Office Experience Strong Written and Verbal Communications Computer and Office Equipment Savvy Willingness to grow and learn DME knowledge, a plus M-F 8:00 am to 5...

Inside Sales and Customer Service Associate (Seattle Coffee Gear)

  • Seattle, WA (12 miles from Port Orchard, WA)
  • 23 hours ago
  • Seattle, WA (12 miles from Port Orchard, WA)
  • 23 hours ago

Responsible for customer follow-up to proactively generate additional sales Perform all activities via phone, Live Chat and email Achieve monthly sales goals Customer Service Customer Service Walk customers...

Customer Service Representative II, Retail Banking (Wedgwood - Seattle, WA)

  • Seattle, WA (12 miles from Port Orchard, WA)
  • 1 day ago
  • Seattle, WA (12 miles from Port Orchard, WA)
  • 1 day ago

Area: Customer Service (Sales)...

Customer Service Rep Flex Part-Time

  • Home, WA (20 miles from Port Orchard, WA)
  • 2 days ago
  • Home, WA (20 miles from Port Orchard, WA)
  • 2 days ago

What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....

Customer Service Representative - FS

  • Seattle, WA (12 miles from Port Orchard, WA)
  • 3 days ago
  • Seattle, WA (12 miles from Port Orchard, WA)
  • 3 days ago

Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...

Retail Customer Service Associate

  • Lynnwood, WA (22 miles from Port Orchard, WA)
  • 6 days ago
  • Lynnwood, WA (22 miles from Port Orchard, WA)
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Loss Prevention Customer Service Associate II Federal Way

  • Federal Way, WA (22 miles from Port Orchard, WA)
  • 7 days ago
  • Federal Way, WA (22 miles from Port Orchard, WA)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Will Call Customer Service Representative (CRL) - WILLC007144

  • Kent, WA (21 miles from Port Orchard, WA)
  • 8 days ago
  • Kent, WA (21 miles from Port Orchard, WA)
  • 8 days ago

The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....

Customer Service Representative

  • Bremerton, WA (3 miles from Port Orchard, WA)
  • 8 days ago
  • Bremerton, WA (3 miles from Port Orchard, WA)
  • 8 days ago

service standards Willingness to sign confidentiality agreement Written and verbal communication skills High School Diploma/GED 1+ years of demonstrated customer service experience Excellent interpersonal...

Customer Service Representative

  • Kirkland, WA (19 miles from Port Orchard, WA)
  • 9 days ago
  • Kirkland, WA (19 miles from Port Orchard, WA)
  • 9 days ago

. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...

Lead Retail Customer Service Associate

  • Bellevue, WA (17 miles from Port Orchard, WA)
  • 10 days ago
  • Bellevue, WA (17 miles from Port Orchard, WA)
  • 10 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Demographic Data for Port Orchard, WA

Moving to Port Orchard, WA? Find some basic demographic data about Port Orchard, WA below.


Local
National
67,950
1,111
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Port Orchard, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Port Orchard, WA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Port Orchard, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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