Customer Service Jobs in Olympia, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Pacific Standard Time Zone
- Olympia, WA
- 7 days ago
- Olympia, WA
- 7 days ago
Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....
Teller / Customer Service Representative
- Yelm, WA (19 miles from Olympia, WA)
- 13 days ago
- Yelm, WA (19 miles from Olympia, WA)
- 13 days ago
Requirements KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS: Excellent customer service, interpersonal and communication skills....
The Customer Service Representative II provides inbound and/or outbound customer service support ensuring delivery of accurate, complete, and timely information pertaining to member policies and coverage...
Loss Prevention Tactical Customer Service Associate
- Olympia, WA
- 30+ days ago
- Olympia, WA
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep(07122) - 10112 Bridgeport Way SW
- Lakewood, WA (24 miles from Olympia, WA)
- 45+ days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 45+ days ago
Company Description Customer Service Representative This position pays $16.66 per hour to per hour, plus tips. We have paid sick leave per WA State law....
Customer Service Rep(07019) - 1140 Galaxy Dr. NE, Suite H
- Lacey, WA (4 miles from Olympia, WA)
- 45+ days ago
- Lacey, WA (4 miles from Olympia, WA)
- 45+ days ago
Job Description Job Details Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
Customer Service Rep(07121) - Bldg. 3168 2nd Division Faith
- Fort Lewis, WA (15 miles from Olympia, WA)
- 90+ days ago
- Fort Lewis, WA (15 miles from Olympia, WA)
- 90+ days ago
Job Description Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
Customer Service Rep(07082) - Bldg 11574 A Street
- Fort Lewis, WA (15 miles from Olympia, WA)
- 90+ days ago
- Fort Lewis, WA (15 miles from Olympia, WA)
- 90+ days ago
Job Description Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
Customer Service Representative
- Dupont, WA (12 miles from Olympia, WA)
- 26 days ago
- Dupont, WA (12 miles from Olympia, WA)
- 26 days ago
Chevron Corporation Customer Service Representative in DUPONT , Washington Excited to grow your career?...
Customer Service Rep(09430 - 8225 Steilacoom Blvd.
- Lakewood, WA (24 miles from Olympia, WA)
- 90+ days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 90+ days ago
Company Description Customer Service Representative This position pays $16.66 per hour, plus tips. We have paid sick leave per WA State law....
Customer Service Rep(07021) - 22219 Mountain Highway East
- Spanaway, WA (23 miles from Olympia, WA)
- 90+ days ago
- Spanaway, WA (23 miles from Olympia, WA)
- 90+ days ago
Company Description Customer Service Representative This position pays $15.74 per hour to $16.00 per hour, plus tips. We have Paid sick leave per WA State law....
Customer Service Rep(07089) - 5401 Corporate Center Loop
- Lacey, WA (4 miles from Olympia, WA)
- 90+ days ago
- Lacey, WA (4 miles from Olympia, WA)
- 90+ days ago
Job Description Job Details Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
Demographic Data for Olympia, WA
Moving to Olympia, WA? Find some basic demographic data about Olympia, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Olympia, WA
Highest Education Level
Customer Services in Olympia, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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