Customer Service Jobs in Liberty Lake, WA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Licensed Customer Service Representative WA

  • Mead, WA (15 miles from Liberty Lake, WA)
  • 3 hours ago
  • Mead, WA (15 miles from Liberty Lake, WA)
  • 3 hours ago

Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....

Remote Work

Customer Service Representative

  • Spokane, WA (16 miles from Liberty Lake, WA)
  • 2 days ago
  • Spokane, WA (16 miles from Liberty Lake, WA)
  • 2 days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Customer Service Representative

  • Spokane, WA (16 miles from Liberty Lake, WA)
  • 3 days ago
  • Spokane, WA (16 miles from Liberty Lake, WA)
  • 3 days ago

Service experience required, or a degree in lieu of experience....

Lead Retail Customer Service Associate

  • Spokane, WA (16 miles from Liberty Lake, WA)
  • 6 days ago
  • Spokane, WA (16 miles from Liberty Lake, WA)
  • 6 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Lead Customer Service Representative

  • Spokane, WA (16 miles from Liberty Lake, WA)
  • 10 days ago
  • Spokane, WA (16 miles from Liberty Lake, WA)
  • 10 days ago

Maintaining high level of customer service through audits and ongoing training. Performs customer service, clerical, administrative and business detail by performing the following duties....

Parking Customer Service Representative

  • Spokane, WA (16 miles from Liberty Lake, WA)
  • 16 days ago
  • Spokane, WA (16 miles from Liberty Lake, WA)
  • 16 days ago

Parking Customer Service Representative...

Customer Service Representative, Medicare Pharmacy

  • Spokane, WA (16 miles from Liberty Lake, WA)
  • 30+ days ago
  • Spokane, WA (16 miles from Liberty Lake, WA)
  • 30+ days ago

JOB QUALIFICATIONS Required Education High School Diploma or GED equivalent Required Experience 1-3 years of call center or customer service experience Preferred Education Associate degree Preferred...

Customer Service Representative- Business Insurance

  • Spokane Valley, WA (2 miles from Liberty Lake, WA)
  • 29 days ago
  • Spokane Valley, WA (2 miles from Liberty Lake, WA)
  • 29 days ago

Prior customer service experience....

Customer Service Representative- Business Insurance

  • Spokane Valley, WA (2 miles from Liberty Lake, WA)
  • 30+ days ago
  • Spokane Valley, WA (2 miles from Liberty Lake, WA)
  • 30+ days ago

Prior customer service experience....

Customer Service Representative

  • Spokane, WA (16 miles from Liberty Lake, WA)
  • 30+ days ago
  • Spokane, WA (16 miles from Liberty Lake, WA)
  • 30+ days ago

service experience and financial deadlines. * Properly train Leads and CSR's in customer service, operational procedures, time-card completion and professionalism. * Conduct audits through audio advisory...

Customer Service Rep(07321) - 50 W. Neider Ave

  • Coeur d Alene, ID (18 miles from Liberty Lake, WA)
  • 45+ days ago
  • Coeur d Alene, ID (18 miles from Liberty Lake, WA)
  • 45+ days ago

Company DescriptionDomino's in Coeur d'Alene is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits...

Customer Service Representative (Loan Consultant II)

  • Spokane Valley, WA (2 miles from Liberty Lake, WA)
  • 45+ days ago
  • Spokane Valley, WA (2 miles from Liberty Lake, WA)
  • 45+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Rep(07324) - 3904 E Mullan Ave

  • Post Falls, ID (10 miles from Liberty Lake, WA)
  • 90+ days ago
  • Post Falls, ID (10 miles from Liberty Lake, WA)
  • 90+ days ago

Company Description Dominos in Post Falls is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...

Customer Service Rep(07318) - 15640 W. Hwy 41

  • Rathdrum, ID (17 miles from Liberty Lake, WA)
  • 90+ days ago
  • Rathdrum, ID (17 miles from Liberty Lake, WA)
  • 90+ days ago

Company Description Dominos in Rathdrum is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...

Customer Service Representative

  • Spokane, WA (16 miles from Liberty Lake, WA)
  • 90+ days ago
  • Spokane, WA (16 miles from Liberty Lake, WA)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Liberty Lake, WA

Moving to Liberty Lake, WA? Find some basic demographic data about Liberty Lake, WA below.


Local
National
12,813
420
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Liberty Lake, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Liberty Lake, WA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Liberty Lake, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »