Customer Service Jobs in Keyport, WA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 51 Jobs

Customer Service Representative (Bremerton)

  • Bremerton, WA (7 miles from Keyport, WA)
  • 4 hours ago
  • Bremerton, WA (7 miles from Keyport, WA)
  • 4 hours ago

Service Experience Administrative/Office Experience Strong Written and Verbal Communications Computer and Office Equipment Savvy Willingness to grow and learn DME knowledge, a plus M-F 8:00 am to 5...

Inside Sales and Customer Service Associate (Seattle Coffee Gear)

  • Seattle, WA (14 miles from Keyport, WA)
  • 7 hours ago
  • Seattle, WA (14 miles from Keyport, WA)
  • 7 hours ago

Responsible for customer follow-up to proactively generate additional sales Perform all activities via phone, Live Chat and email Achieve monthly sales goals Customer Service Customer Service Walk customers...

Customer Service Representative II, Retail Banking (Wedgwood - Seattle, WA)

  • Seattle, WA (14 miles from Keyport, WA)
  • 16 hours ago
  • Seattle, WA (14 miles from Keyport, WA)
  • 16 hours ago

Area: Customer Service (Sales)...

Customer Service Representative - FS

  • Seattle, WA (14 miles from Keyport, WA)
  • 2 days ago
  • Seattle, WA (14 miles from Keyport, WA)
  • 2 days ago

Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...

Retail Customer Service Associate

  • Lynnwood, WA (17 miles from Keyport, WA)
  • 5 days ago
  • Lynnwood, WA (17 miles from Keyport, WA)
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Bremerton, WA (7 miles from Keyport, WA)
  • 7 days ago
  • Bremerton, WA (7 miles from Keyport, WA)
  • 7 days ago

service standards Willingness to sign confidentiality agreement Written and verbal communication skills High School Diploma/GED 1+ years of demonstrated customer service experience Excellent interpersonal...

Customer Service Representative - Mill Creek Branch

  • Mill Creek, WA (22 miles from Keyport, WA)
  • 7 days ago
  • Mill Creek, WA (22 miles from Keyport, WA)
  • 7 days ago

POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...

Customer Service Representative

  • Kirkland, WA (19 miles from Keyport, WA)
  • 8 days ago
  • Kirkland, WA (19 miles from Keyport, WA)
  • 8 days ago

. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...

Lead Retail Customer Service Associate

  • Bellevue, WA (19 miles from Keyport, WA)
  • 9 days ago
  • Bellevue, WA (19 miles from Keyport, WA)
  • 9 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative II, Retail Banking (Bainbridge Island, WA)

  • Bainbridge Island, WA (5 miles from Keyport, WA)
  • 11 days ago
  • Bainbridge Island, WA (5 miles from Keyport, WA)
  • 11 days ago

Area: Customer Service (Sales)...

Insurance Customer Service Representative

  • Bremerton, WA (7 miles from Keyport, WA)
  • 13 days ago
  • Bremerton, WA (7 miles from Keyport, WA)
  • 13 days ago

Attain Washington State Property & Casualty License within 60 days of employment....

Customer Service Representative

  • Shoreline, WA (13 miles from Keyport, WA)
  • 13 days ago
  • Shoreline, WA (13 miles from Keyport, WA)
  • 13 days ago

Description The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...

Customer Service Representative

  • Bellevue, WA (19 miles from Keyport, WA)
  • 15 days ago
  • Bellevue, WA (19 miles from Keyport, WA)
  • 15 days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Customer Service Representative

  • Seattle, WA (14 miles from Keyport, WA)
  • 15 days ago
  • Seattle, WA (14 miles from Keyport, WA)
  • 15 days ago

Hiring a Customer Service Representative Join Lithtex NW in Beautiful Bellingham, WA!...

Customer Service Representative

  • Seatac, WA (22 miles from Keyport, WA)
  • 15 days ago
  • Seatac, WA (22 miles from Keyport, WA)
  • 15 days ago

service standards Meet compliance regulations at all times....

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Keyport, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Keyport, WA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Keyport, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »