Customer Service Jobs in Kennewick, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Bilingual Customer Service Rep (Banking)
- Richland, WA (6 miles from Kennewick, WA)
- 4 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 4 days ago
desirable. + 1+ year experience in call center customer service + Courtesy, tact, and diplomacy with current and potential members, peers, and staff. + Proficient with Microsoft Office software and...
Customer Service Representative
- Richland, WA (6 miles from Kennewick, WA)
- 45+ days ago
- Richland, WA (6 miles from Kennewick, WA)
- 45+ days ago
Store 2706026: 1401 George Washington Way, Richland, Washington 99354 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative, Full or Part Time
- Kennewick, WA
- 60+ days ago
- Kennewick, WA
- 60+ days ago
Store 2706031: 12231 W Clearwater Ave, Kennewick, Washington 99338 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative - Multiple Shifts
- Kennewick, WA
- 90+ days ago
- Kennewick, WA
- 90+ days ago
Store 2706033: 4201 W 27th Ave, Kennewick, Washington 99338 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Kennewick, WA
Moving to Kennewick, WA? Find some basic demographic data about Kennewick, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kennewick, WA
Highest Education Level
Customer Services in Kennewick, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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