Customer Service Jobs in Federal Way, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - FS
- Seattle, WA (21 miles from Federal Way, WA)
- 3 hours ago
- Seattle, WA (21 miles from Federal Way, WA)
- 3 hours ago
Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...
Customer Service Rep Flex Part-Time
- Seattle, WA (21 miles from Federal Way, WA)
- 18 hours ago
- Seattle, WA (21 miles from Federal Way, WA)
- 18 hours ago
What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....
Loss Prevention Customer Service Associate II Federal Way
- Federal Way, WA
- 4 days ago
- Federal Way, WA
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Will Call Customer Service Representative (CRL) - WILLC007144
- Kent, WA (4 miles from Federal Way, WA)
- 5 days ago
- Kent, WA (4 miles from Federal Way, WA)
- 5 days ago
The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....
Retail Customer Service Associate
- South Hill, WA (11 miles from Federal Way, WA)
- 5 days ago
- South Hill, WA (11 miles from Federal Way, WA)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Customer Service Associate
- Tacoma, WA (9 miles from Federal Way, WA)
- 7 days ago
- Tacoma, WA (9 miles from Federal Way, WA)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Lead Retail Customer Service Associate
- Bellevue, WA (21 miles from Federal Way, WA)
- 7 days ago
- Bellevue, WA (21 miles from Federal Way, WA)
- 7 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative
- Bellevue, WA (21 miles from Federal Way, WA)
- 12 days ago
- Bellevue, WA (21 miles from Federal Way, WA)
- 12 days ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Customer Service Representative
- Seattle, WA (21 miles from Federal Way, WA)
- 13 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 13 days ago
Hiring a Customer Service Representative Join Lithtex NW in Beautiful Bellingham, WA!...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)
- Fife, WA (6 miles from Federal Way, WA)
- 13 days ago
- Fife, WA (6 miles from Federal Way, WA)
- 13 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative
- Seatac, WA (9 miles from Federal Way, WA)
- 13 days ago
- Seatac, WA (9 miles from Federal Way, WA)
- 13 days ago
service standards Meet compliance regulations at all times....
Customer Service Representative - Pacific Standard Time Zone
- Home, WA (22 miles from Federal Way, WA)
- 13 days ago
- Home, WA (22 miles from Federal Way, WA)
- 13 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
TJ Maxx Loss Prevention Customer Service Associate II
- Seattle, WA (21 miles from Federal Way, WA)
- 14 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Tacoma, WA (9 miles from Federal Way, WA)
- 14 days ago
- Tacoma, WA (9 miles from Federal Way, WA)
- 14 days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Customer Service Representative II, Retail Banking (Ballard - Seattle, WA)
- Seattle, WA (21 miles from Federal Way, WA)
- 15 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 15 days ago
Area: Customer Service (Sales)...
Demographic Data for Federal Way, WA
Moving to Federal Way, WA? Find some basic demographic data about Federal Way, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Federal Way, WA
Highest Education Level
Customer Services in Federal Way, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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