Customer Service Jobs in Everett, WA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 25 Jobs

Retail Customer Service Associate

  • Lynnwood, WA (13 miles from Everett, WA)
  • 3 days ago
  • Lynnwood, WA (13 miles from Everett, WA)
  • 3 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative - Remote in Everett, WA

  • Everett, WA
  • 4 days ago
  • Everett, WA
  • 4 days ago

As the first contact for our patients, the Customer Service Representative sets the tone for a positive experience for our patients....

Customer Service Representative - Mill Creek Branch

  • Mill Creek, WA (10 miles from Everett, WA)
  • 5 days ago
  • Mill Creek, WA (10 miles from Everett, WA)
  • 5 days ago

POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...

Customer Service Representative

  • Everett, WA
  • 5 days ago
  • Everett, WA
  • 5 days ago

Customer Service Representative Everett, WA, USA Req #3582 Wednesday, January 15, 2025 SUMMARY: The Customer Service Representative is responsible for handling multiple customer accounts and providing...

Customer Service Representative

  • Kirkland, WA (21 miles from Everett, WA)
  • 6 days ago
  • Kirkland, WA (21 miles from Everett, WA)
  • 6 days ago

. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...

Customer Service Representative

  • Shoreline, WA (18 miles from Everett, WA)
  • 11 days ago
  • Shoreline, WA (18 miles from Everett, WA)
  • 11 days ago

Description The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

TJ Maxx Loss Prevention Customer Service Associate II

  • Edmonds, WA (15 miles from Everett, WA)
  • 14 days ago
  • Edmonds, WA (15 miles from Everett, WA)
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

70182-LP Customer Service Associate II

  • Everett, WA
  • 14 days ago
  • Everett, WA
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Shoreline, WA (18 miles from Everett, WA)
  • 15 days ago
  • Shoreline, WA (18 miles from Everett, WA)
  • 15 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative - Everett, WA

  • Everett, WA
  • 17 days ago
  • Everett, WA
  • 17 days ago

Understand and deliver quality customer service that is consistent with Optum's service standards Working with multiple service lines throughout each day assisting patients with appointments, medication...

Customer Service Representative

  • Bothell, WA (16 miles from Everett, WA)
  • 20 days ago
  • Bothell, WA (16 miles from Everett, WA)
  • 20 days ago

Our client, a leader in the aerospace industry, is seeking a Customer Service Representative to join their team....

Customer Service Rep (7139) - 13501 100th Ave NE

  • Kirkland, WA (21 miles from Everett, WA)
  • 30+ days ago
  • Kirkland, WA (21 miles from Everett, WA)
  • 30+ days ago

Job Description Job Details Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...

Customer Service Rep(07111) - 16260 Redmond Way, Suite 2

  • Redmond, WA (21 miles from Everett, WA)
  • 45+ days ago
  • Redmond, WA (21 miles from Everett, WA)
  • 45+ days ago

Company Description Customer Service Representative We are looking for team-oriented individuals with personality, people skills, and high energy!...

Customer Service Rep(07195) - 8208 NE State Hwy 104, Suite 107

  • Kingston, WA (19 miles from Everett, WA)
  • 45+ days ago
  • Kingston, WA (19 miles from Everett, WA)
  • 45+ days ago

Job Description Job Details Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...

Demographic Data for Everett, WA

Moving to Everett, WA? Find some basic demographic data about Everett, WA below.


Local
National
173,482
4,335
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Everett, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Everett, WA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Everett, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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