Customer Service Jobs in Edmonds, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Service Representative WA
- Kenmore, WA (6 miles from Edmonds, WA)
- 13 hours ago
- Kenmore, WA (6 miles from Edmonds, WA)
- 13 hours ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote WorkMinimum of 6 months related work experience required, Customer service experience preferred....
Customer Service Representative
- Seattle, WA (13 miles from Edmonds, WA)
- 14 hours ago
- Seattle, WA (13 miles from Edmonds, WA)
- 14 hours ago
service via phone and email.Previous experience with internal chat-based programs.Ability to multi-task while recording accurate information.Detail-oriented with attention to detail.Preferred Skills...
Contact Center Customer Service Representative
- Redmond, WA (14 miles from Edmonds, WA)
- 22 hours ago
- Redmond, WA (14 miles from Edmonds, WA)
- 22 hours ago
This is a customer service role (not sales)....
Customer Service Representative (Bremerton)
- Bremerton, WA (18 miles from Edmonds, WA)
- 1 day ago
- Bremerton, WA (18 miles from Edmonds, WA)
- 1 day ago
Service Experience Administrative/Office Experience Strong Written and Verbal Communications Computer and Office Equipment Savvy Willingness to grow and learn DME knowledge, a plus M-F 8:00 am to 5...
Customer Service Representative (Everett)
- Everett, WA (15 miles from Edmonds, WA)
- 1 day ago
- Everett, WA (15 miles from Edmonds, WA)
- 1 day ago
Service Experience Administrative/Office Experience Strong Written and Verbal Communications Computer and Office Equipment Savvy Willingness to grow and learn DME knowledge, a plus M-F 8:00 am to 5...
Inside Sales and Customer Service Associate (Seattle Coffee Gear)
- Seattle, WA (13 miles from Edmonds, WA)
- 1 day ago
- Seattle, WA (13 miles from Edmonds, WA)
- 1 day ago
Responsible for customer follow-up to proactively generate additional sales Perform all activities via phone, Live Chat and email Achieve monthly sales goals Customer Service Customer Service Walk customers...
Customer Service Representative II, Retail Banking (Wedgwood - Seattle, WA)
- Seattle, WA (13 miles from Edmonds, WA)
- 1 day ago
- Seattle, WA (13 miles from Edmonds, WA)
- 1 day ago
Area: Customer Service (Sales)...
Customer Service Representative - FS
- Seattle, WA (13 miles from Edmonds, WA)
- 3 days ago
- Seattle, WA (13 miles from Edmonds, WA)
- 3 days ago
Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...
Retail Customer Service Associate
- Lynnwood, WA (4 miles from Edmonds, WA)
- 6 days ago
- Lynnwood, WA (4 miles from Edmonds, WA)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Remote in Everett, WA
- Everett, WA (15 miles from Edmonds, WA)
- 7 days ago
- Everett, WA (15 miles from Edmonds, WA)
- 7 days ago
., office, administrative, clerical, customer service, etc.), using phones and computers as the primary job tools Familiarity with computer and Windows PC applications, which includes the ability to...
Customer Service Representative
- Bremerton, WA (18 miles from Edmonds, WA)
- 8 days ago
- Bremerton, WA (18 miles from Edmonds, WA)
- 8 days ago
service standards Willingness to sign confidentiality agreement Written and verbal communication skills High School Diploma/GED 1+ years of demonstrated customer service experience Excellent interpersonal...
Customer Service Representative - Mill Creek Branch
- Mill Creek, WA (8 miles from Edmonds, WA)
- 8 days ago
- Mill Creek, WA (8 miles from Edmonds, WA)
- 8 days ago
POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...
Customer Service Representative
- Everett, WA (15 miles from Edmonds, WA)
- 9 days ago
- Everett, WA (15 miles from Edmonds, WA)
- 9 days ago
Customer Service Representative Everett, WA, USA Req #3582 Wednesday, January 15, 2025 SUMMARY: The Customer Service Representative is responsible for handling multiple customer accounts and providing...
Customer Service Representative
- Kirkland, WA (12 miles from Edmonds, WA)
- 9 days ago
- Kirkland, WA (12 miles from Edmonds, WA)
- 9 days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Demographic Data for Edmonds, WA
Moving to Edmonds, WA? Find some basic demographic data about Edmonds, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Edmonds, WA
Highest Education Level
Customer Services in Edmonds, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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