Customer Service Jobs in Centralia, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Service Representative WA
- Tenino, WA (10 miles from Centralia, WA)
- 5 hours ago
- Tenino, WA (10 miles from Centralia, WA)
- 5 hours ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote WorkAssociate Gold Customer Service Representative WA
- Chehalis, WA (8 miles from Centralia, WA)
- 5 hours ago
- Chehalis, WA (8 miles from Centralia, WA)
- 5 hours ago
Minimum of 6 months related work experience required, Customer service experience preferred....
Customer Service Representative II
- Tumwater, WA (16 miles from Centralia, WA)
- 1 day ago
- Tumwater, WA (16 miles from Centralia, WA)
- 1 day ago
The Customer Service Representative II provides inbound and/or outbound customer service support ensuring delivery of accurate, complete, and timely information pertaining to member policies and coverage...
Customer Service Representative - Pacific Standard Time Zone
- Olympia, WA (16 miles from Centralia, WA)
- 10 days ago
- Olympia, WA (16 miles from Centralia, WA)
- 10 days ago
Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....
Teller / Customer Service Representative
- Lacey, WA (21 miles from Centralia, WA)
- 17 days ago
- Lacey, WA (21 miles from Centralia, WA)
- 17 days ago
Requirements KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS: Excellent customer service, interpersonal and communication skills....
Loss Prevention Tactical Customer Service Associate
- Olympia, WA (16 miles from Centralia, WA)
- 30+ days ago
- Olympia, WA (16 miles from Centralia, WA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep(07019) - 1140 Galaxy Dr. NE, Suite H
- Lacey, WA (21 miles from Centralia, WA)
- 60+ days ago
- Lacey, WA (21 miles from Centralia, WA)
- 60+ days ago
Job Description Job Details Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
Customer Service Representative
- Tumwater, WA (16 miles from Centralia, WA)
- 90+ days ago
- Tumwater, WA (16 miles from Centralia, WA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Rep(07089) - 5401 Corporate Center Loop
- Lacey, WA (21 miles from Centralia, WA)
- 90+ days ago
- Lacey, WA (21 miles from Centralia, WA)
- 90+ days ago
Job Description Job Details Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
Demographic Data for Centralia, WA
Moving to Centralia, WA? Find some basic demographic data about Centralia, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Centralia, WA
Highest Education Level
Customer Services in Centralia, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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