Customer Service Jobs in Aberdeen, WA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Rep/Teller - Full-Time 35-40 hrs/wk
- Aberdeen, WA
- 5 days ago
- Aberdeen, WA
- 5 days ago
Education/Knowledge/Skills & Abilities High School diploma or equivalent Experience in a customer service work environment preferred Prior cash handling experience preferred Ability to work in a fast-paced...
Customer Service Representative - Ocean Shores
- Ocean Shores, WA (14 miles from Aberdeen, WA)
- 8 days ago
- Ocean Shores, WA (14 miles from Aberdeen, WA)
- 8 days ago
POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...
LeMay, a Waste Connections Company, is looking for a Customer Service Representative to join the team at our location in Aberdeen, WA....
Demographic Data for Aberdeen, WA
Moving to Aberdeen, WA? Find some basic demographic data about Aberdeen, WA below.
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Salary for Customer Service Jobs in Aberdeen, WA
Highest Education Level
Customer Services in Aberdeen, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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