Customer Service Jobs in Yorktown, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Suffolk, VA (24 miles from Yorktown, VA)
- 2 days ago
- Suffolk, VA (24 miles from Yorktown, VA)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkRetail Customer Service Associate
- Newport News, VA (13 miles from Yorktown, VA)
- 2 hours ago
- Newport News, VA (13 miles from Yorktown, VA)
- 2 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12407 Jefferson Ave, Newport News...
Retail Loss Prevention Customer Service Associate I
- Newport News, VA (13 miles from Yorktown, VA)
- 3 days ago
- Newport News, VA (13 miles from Yorktown, VA)
- 3 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Newport News, VA (13 miles from Yorktown, VA)
- 18 days ago
- Newport News, VA (13 miles from Yorktown, VA)
- 18 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Rep(04302) - 15439 Warwick Blvd
- Newport News, VA (13 miles from Yorktown, VA)
- 30+ days ago
- Newport News, VA (13 miles from Yorktown, VA)
- 30+ days ago
From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more....
Customer Service Representative - PT
- Williamsburg, VA (12 miles from Yorktown, VA)
- 30+ days ago
- Williamsburg, VA (12 miles from Yorktown, VA)
- 30+ days ago
service....
- Suffolk, VA (24 miles from Yorktown, VA)
- 30+ days ago
- Suffolk, VA (24 miles from Yorktown, VA)
- 30+ days ago
CWR Customer Service Rep I in Suffolk , Virginia Adecco is assisting our client in recruiting for a Customer Service Representative position in Suffolk, VA....
Customer Service Representative (Loan Consultant II)
- Gloucester, VA (14 miles from Yorktown, VA)
- 45+ days ago
- Gloucester, VA (14 miles from Yorktown, VA)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Demographic Data for Yorktown, VA
Moving to Yorktown, VA? Find some basic demographic data about Yorktown, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Yorktown, VA
Highest Education Level
Customer Services in Yorktown, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Dispatching
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »