Customer Service Jobs in Virginia
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Work from Home Customer Service Rep in a Contractor Role - Omni
- Suffolk, VA
- 2 days ago
- Suffolk, VA
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkOur Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
40 Overview Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Richmond, VA
- 1 day ago
- Richmond, VA
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkService Experience: + Minimum of 1-2 years of experience in a customer service role, preferably in a call center or healthcare setting. + Strong Communication Skills: + Exceptional verbal and written...
Customer Service Representative - Part Time First Shift
- Winchester, VA
- 5 days ago
- Winchester, VA
- 5 days ago
Department PURCHASING - 108331 Worker Sub Type Regular Work Shift First Shift (United States of America) Pay Grade 108 Job Description The Customer Service Representative (CSR) is the purchasing department's...
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER (Starting at $15/HR + Commission)
- Fairfax, VA
- 5 days ago
- Fairfax, VA
- 5 days ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....
You will be the voice of Genworth, responsible for delivering excellent customer service, operating in a culture centered around teamwork and collaboration....
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - Patient Registration
- Warrenton, VA
- 6 days ago
- Warrenton, VA
- 6 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Virginia
Highest Education Level
Customer Services in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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