Customer Service Jobs in Virginia
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Were looking for Customer Service Professionals for our Fredericksburg, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Were looking for Customer Service Professionals for our Fredericksburg, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative
- Multi-Color Corporation
- Chesapeake, VA
- 5 days ago
- Multi-Color Corporation
- Chesapeake, VA
- 5 days ago
Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....
Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....
The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
The Role Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative - Temporary (Remote in Virginia)
- Richmond, VA
- 1 day ago
- Richmond, VA
- 1 day ago
Ensure excellent customer service by addressing client concerns with patience and professionalism....
Remote WorkService experience required Oracle experience a plus....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
ADP is hiring a Client Service & Product Support Specialist -- Tax. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a...
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Virginia
Highest Education Level
Customer Services in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Payment Processing
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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