Customer Service Jobs in Woodbridge, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Alexandria, VA (17 miles from Woodbridge, VA)
- 2 days ago
- Alexandria, VA (17 miles from Woodbridge, VA)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkOutbound Customer Service Representative
- Manassas, VA (15 miles from Woodbridge, VA)
- 1 hour ago
- Manassas, VA (15 miles from Woodbridge, VA)
- 1 hour ago
Overview Outbound Customer Service Representative Apex Atlantic South (Parent Company of F.H....
Customer Service Representative
- Fairfax, VA (20 miles from Woodbridge, VA)
- 13 hours ago
- Fairfax, VA (20 miles from Woodbridge, VA)
- 13 hours ago
Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Oxon Hill, MD (19 miles from Woodbridge, VA)
- 1 day ago
- Oxon Hill, MD (19 miles from Woodbridge, VA)
- 1 day ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Remote Customer Service Representative
- Arlington, VA (20 miles from Woodbridge, VA)
- 2 days ago
- Arlington, VA (20 miles from Woodbridge, VA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkAssociate Gold Customer Service Rep Bilingual Spanish & English
- Washington, DC (22 miles from Woodbridge, VA)
- 4 days ago
- Washington, DC (22 miles from Woodbridge, VA)
- 4 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Arlington, VA (20 miles from Woodbridge, VA)
- 5 days ago
- Arlington, VA (20 miles from Woodbridge, VA)
- 5 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER (Starting at $15/HR + Commission)
- Fairfax, VA (20 miles from Woodbridge, VA)
- 5 days ago
- Fairfax, VA (20 miles from Woodbridge, VA)
- 5 days ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
V1BE Mobile Customer Service Representative
- McLean, VA (22 miles from Woodbridge, VA)
- 6 days ago
- McLean, VA (22 miles from Woodbridge, VA)
- 6 days ago
Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....
Bilingual Spanish Call Center Customer Service Representative
- Washington, DC (22 miles from Woodbridge, VA)
- 6 days ago
- Washington, DC (22 miles from Woodbridge, VA)
- 6 days ago
**Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best!...
Communications Center Customer Service Rep
- Washington, DC (22 miles from Woodbridge, VA)
- 8 days ago
- Washington, DC (22 miles from Woodbridge, VA)
- 8 days ago
The Communications Center Customer Service Rep supports the hub of communication at the hospital....
Customer Service Representative
- Washington, DC (22 miles from Woodbridge, VA)
- 8 days ago
- Washington, DC (22 miles from Woodbridge, VA)
- 8 days ago
We're hiring a Customer Service Representative to join our Member Production team....
Remote WorkLoss Prevention Customer Service Associate II
- Falls Church, VA (17 miles from Woodbridge, VA)
- 12 days ago
- Falls Church, VA (17 miles from Woodbridge, VA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Prince William, VA (4 miles from Woodbridge, VA)
- 13 days ago
- Prince William, VA (4 miles from Woodbridge, VA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Woodbridge, VA
Moving to Woodbridge, VA? Find some basic demographic data about Woodbridge, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Woodbridge, VA
Highest Education Level
Customer Services in Woodbridge, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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