Customer Service Jobs in West Mclean, VA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 41 Jobs

Customer Service Associate

  • Rockville, MD (9 miles from West Mclean, VA)
  • 2 days ago
  • Rockville, MD (9 miles from West Mclean, VA)
  • 2 days ago

Position Description: The Customer Service Associate is responsible for providing exceptional customer service and support by responding to customer inquiries related to general model and program policy...

Customer Service Representative

  • Fairfax, VA (13 miles from West Mclean, VA)
  • 2 days ago
  • Fairfax, VA (13 miles from West Mclean, VA)
  • 2 days ago

Who you are: As a Customer Service Representative, you’ll be the friendly voice and problem-solver for patients, healthcare providers, and insurance companies....

Customer Service Representative

  • Ashburn, VA (15 miles from West Mclean, VA)
  • 2 days ago
  • Ashburn, VA (15 miles from West Mclean, VA)
  • 2 days ago

organizational, analytical and interpersonal skills Detail-oriented Ability to work and multi-task in a fast paced environment Previous customer service or technical experience preferred....

Outbound Customer Service Representative

  • Sudley Springs, VA (20 miles from West Mclean, VA)
  • 3 days ago
  • Sudley Springs, VA (20 miles from West Mclean, VA)
  • 3 days ago

Overview Outbound Customer Service Representative Apex Atlantic South (Parent Company of F.H....

Customer Service Representative

  • Fairfax, VA (13 miles from West Mclean, VA)
  • 3 days ago
  • Fairfax, VA (13 miles from West Mclean, VA)
  • 3 days ago

Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Associate

  • Woodbridge, VA (23 miles from West Mclean, VA)
  • 4 days ago
  • Woodbridge, VA (23 miles from West Mclean, VA)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Woodbridge, VA (23 miles from West Mclean, VA)
  • 4 days ago
  • Woodbridge, VA (23 miles from West Mclean, VA)
  • 4 days ago

. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...

Remote Customer Service Representative

  • Arlington, VA (8 miles from West Mclean, VA)
  • 5 days ago
  • Arlington, VA (8 miles from West Mclean, VA)
  • 5 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Associate Gold Customer Service Rep Bilingual Spanish & English

  • Washington, DC (11 miles from West Mclean, VA)
  • 7 days ago
  • Washington, DC (11 miles from West Mclean, VA)
  • 7 days ago

A minimum of 6 months related work experience is required with customer service experience preferred....

Remote Work

Customer Service Representative

  • Lanham, MD (19 miles from West Mclean, VA)
  • 8 days ago
  • Lanham, MD (19 miles from West Mclean, VA)
  • 8 days ago

service....

Spanish Bilingual Remote Customer Service Representative

  • Arlington, VA (8 miles from West Mclean, VA)
  • 8 days ago
  • Arlington, VA (8 miles from West Mclean, VA)
  • 8 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Sterling, VA (11 miles from West Mclean, VA)
  • 8 days ago
  • Sterling, VA (11 miles from West Mclean, VA)
  • 8 days ago

Service Experience: + Minimum of 1-2 years of experience in a customer service role, preferably in a call center or healthcare setting. + Strong Communication Skills: + Exceptional verbal and written...

V1BE Mobile Customer Service Representative

  • McLean, VA (3 miles from West Mclean, VA)
  • 9 days ago
  • McLean, VA (3 miles from West Mclean, VA)
  • 9 days ago

Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....

Loss Prevention Customer service associate

  • Sterling, VA (11 miles from West Mclean, VA)
  • 10 days ago
  • Sterling, VA (11 miles from West Mclean, VA)
  • 10 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Communications Center Customer Service Rep

  • Washington, DC (11 miles from West Mclean, VA)
  • 11 days ago
  • Washington, DC (11 miles from West Mclean, VA)
  • 11 days ago

The Communications Center Customer Service Rep supports the hub of communication at the hospital....

Demographic Data for West Mclean, VA

Moving to West Mclean, VA? Find some basic demographic data about West Mclean, VA below.


Local
National
8,631,637
205,142

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in West Mclean, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in West Mclean, VA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in West Mclean, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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