Customer Service Jobs in Virginia Beach, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 1 day ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 1 day ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote Work
Customer Service Representative
- Multi-Color Corporation
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 7 days ago
- Multi-Color Corporation
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 7 days ago
Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 1 day ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 1 day ago
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Health-Patient Accounting, located in Norfolk, VA, is hiring a Full Time Customer Service Rep I....
Senior Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 1 day ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 1 day ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Customer Service Representative/ Forklift
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 3 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
ADP is hiring a Client Service & Product Support Specialist -- Tax. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a...
Remote Entry Level Customer Service Representative - 2nd Shift
- Virginia Beach, VA
- 6 days ago
- Virginia Beach, VA
- 6 days ago
service....
Customer Service Representative
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 10 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 10 days ago
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
TEKsystems is currently hiring service coordinators to join the Service Department for a car dealership in the Virginia Beach, VA area. If you are interested read over the description below and...
Remote Entry Level Customer Service Representative
- Virginia Beach, VA
- 11 days ago
- Virginia Beach, VA
- 11 days ago
service....
Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 13 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 13 days ago
Is your passion customer service? If this sounds like you, you are a great candidate for our on-site Customer Service Specialist position....
Lead Customer Service Representative (Uniform/E-Commerce And Special Orders)
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 15 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 15 days ago
Title: LEAD CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE AND SPECIAL ORDERS) Location: United States-Virginia-Norfolk Job Number: 250000FA Job Summary: Responsible for assisting Supervisors and...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Virginia Beach, VA (3 miles from Virginia Beach, VA)
- 19 days ago
- Virginia Beach, VA (3 miles from Virginia Beach, VA)
- 19 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative - Norfolk Pointe
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 20 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 20 days ago
Responsibilities A Day in the Life of a Customer Service Representative: As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents...
Demographic Data for Virginia Beach, VA
Moving to Virginia Beach, VA? Find some basic demographic data about Virginia Beach, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Virginia Beach, VA
Highest Education Level
Customer Services in Virginia Beach, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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