Customer Service Jobs in Richmond, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Richmond, VA
- 2 days ago
- Richmond, VA
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkWe are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Richmond, VA
- 1 day ago
- Richmond, VA
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkMedical Equipment Customer Service Representative
- Chesterfield, VA (12 miles from Richmond, VA)
- 12 days ago
- Chesterfield, VA (12 miles from Richmond, VA)
- 12 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Henrico, VA (12 miles from Richmond, VA)
- 30+ days ago
- Henrico, VA (12 miles from Richmond, VA)
- 30+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Associate - Temporary
- Chester, VA (17 miles from Richmond, VA)
- 30+ days ago
- Chester, VA (17 miles from Richmond, VA)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
- Henrico, VA (2 miles from Richmond, VA)
- 30+ days ago
- Henrico, VA (2 miles from Richmond, VA)
- 30+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative - Business Insurance
- Richmond, VA
- 22 days ago
- Richmond, VA
- 22 days ago
Prior customer service experience....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9440 W Broad St, Richmond, VA 23294...
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
- Ashland, VA (12 miles from Richmond, VA)
- 30+ days ago
- Ashland, VA (12 miles from Richmond, VA)
- 30+ days ago
Customer Service Rep Call Center & Customer Service $ 16 - $ 20 / Hour location_on Ashland, Virginia work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Job Posting...
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:. 5 Years of Customer Service Experience Microsoft Excel Proficiency...
service....
Demographic Data for Richmond, VA
Moving to Richmond, VA? Find some basic demographic data about Richmond, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Richmond, VA
Highest Education Level
Customer Services in Richmond, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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