Customer Service Jobs in Purcellville, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Fairfax, VA (24 miles from Purcellville, VA)
- 3 days ago
- Fairfax, VA (24 miles from Purcellville, VA)
- 3 days ago
Who you are: As a Customer Service Representative, you’ll be the friendly voice and problem-solver for patients, healthcare providers, and insurance companies....
Customer Service Representative
- Ashburn, VA (15 miles from Purcellville, VA)
- 3 days ago
- Ashburn, VA (15 miles from Purcellville, VA)
- 3 days ago
organizational, analytical and interpersonal skills Detail-oriented Ability to work and multi-task in a fast paced environment Previous customer service or technical experience preferred....
Customer Service Representative
- Fairfax, VA (24 miles from Purcellville, VA)
- 4 days ago
- Fairfax, VA (24 miles from Purcellville, VA)
- 4 days ago
Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Sterling, VA (19 miles from Purcellville, VA)
- 9 days ago
- Sterling, VA (19 miles from Purcellville, VA)
- 9 days ago
Service Experience: + Minimum of 1-2 years of experience in a customer service role, preferably in a call center or healthcare setting. + Strong Communication Skills: + Exceptional verbal and written...
Loss Prevention Customer service associate
- Sterling, VA (19 miles from Purcellville, VA)
- 11 days ago
- Sterling, VA (19 miles from Purcellville, VA)
- 11 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Loss Prevention Customer Service Associate II
- Germantown, MD (23 miles from Purcellville, VA)
- 16 days ago
- Germantown, MD (23 miles from Purcellville, VA)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Chantilly, VA (24 miles from Purcellville, VA)
- 18 days ago
- Chantilly, VA (24 miles from Purcellville, VA)
- 18 days ago
service skills both with internal and external client Complete special projects and assist team members with various customer service tasks as needed All you need is: Familiarity with medical terminology...
Customer Service Representative
- Sterling, VA (19 miles from Purcellville, VA)
- 18 days ago
- Sterling, VA (19 miles from Purcellville, VA)
- 18 days ago
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
- Sterling, VA (19 miles from Purcellville, VA)
- 60+ days ago
- Sterling, VA (19 miles from Purcellville, VA)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Customer Service Associate
- Sterling, VA (19 miles from Purcellville, VA)
- 30+ days ago
- Sterling, VA (19 miles from Purcellville, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45425 Dulles Crossing Plz, Sterling...
- Sterling, VA (19 miles from Purcellville, VA)
- 45+ days ago
- Sterling, VA (19 miles from Purcellville, VA)
- 45+ days ago
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
Customer Service Representative
- Leesburg, VA (10 miles from Purcellville, VA)
- 45+ days ago
- Leesburg, VA (10 miles from Purcellville, VA)
- 45+ days ago
Customer Service Representative Full Time Reg CSR Leesburg, VA, US 2025-02-22T10:38:23.285Z Yesterday Requisition ID: 1329 Dodson Bros....
Customer Service Representative/Lot Attendant
- Chantilly, VA (24 miles from Purcellville, VA)
- 60+ days ago
- Chantilly, VA (24 miles from Purcellville, VA)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Herndon, VA (22 miles from Purcellville, VA)
- 90+ days ago
- Herndon, VA (22 miles from Purcellville, VA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Purcellville, VA
Moving to Purcellville, VA? Find some basic demographic data about Purcellville, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Purcellville, VA
Highest Education Level
Customer Services in Purcellville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »