Customer Service Jobs in Norfolk, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Work from Home Customer Service Rep in a Contractor Role - Omni
- Suffolk, VA (15 miles from Norfolk, VA)
- 2 days ago
- Suffolk, VA (15 miles from Norfolk, VA)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote Work40 Overview Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....
Retail Loss Prevention Customer Service Associate I
- Newport News, VA (17 miles from Norfolk, VA)
- 30+ days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Pharmacy Customer Service Associate
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 45+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Newport News, VA (17 miles from Norfolk, VA)
- 45+ days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Rep(04302) - 15439 Warwick Blvd
- Newport News, VA (17 miles from Norfolk, VA)
- 60+ days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 60+ days ago
From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more....
Retail Loss Prevention Customer Service Associate I
- Chesapeake, VA (7 miles from Norfolk, VA)
- 60+ days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 60+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Remote Insurance Customer Service Representative (Unlicensed)
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 90+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 90+ days ago
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Remote WorkRetail Customer Service Associate
- Chesapeake, VA (7 miles from Norfolk, VA)
- 30+ days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2444 Chesapeake Square Ring Rd,...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Chesapeake, VA (7 miles from Norfolk, VA)
- 30+ days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 30+ days ago
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
Is your passion customer service? If this sounds like you, you are a great candidate for our on-site Customer Service Specialist position....
Responsibilities A Day in the Life of a Customer Service Representative: As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents...
WAH Mortgage Customer Service Representative
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 45+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 45+ days ago
This position supports customer service for mortgage customers....
Demographic Data for Norfolk, VA
Moving to Norfolk, VA? Find some basic demographic data about Norfolk, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norfolk, VA
Highest Education Level
Customer Services in Norfolk, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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