Customer Service Jobs in Mechanicsville, VA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 27 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 2 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 1 day ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 1 day ago

Provide excellent customer services for high volume inbound provider calls for the Claims Inquiry/Claims Research Medicaid team....

Customer Service Representative

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 4 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 4 days ago

Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....

Customer Service Representative - Temporary (Remote in Virginia)

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 4 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 4 days ago

Ensure excellent customer service by addressing client concerns with patience and professionalism....

Remote Work

Customer Service Rep

  • Ashland, VA (16 miles from Mechanicsville, VA)
  • 7 days ago
  • Ashland, VA (16 miles from Mechanicsville, VA)
  • 7 days ago

Customer Service Rep Call Center & Customer Service $ 16 - $ 20 / Hour location_on Ashland, Virginia work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Job Posting...

Customer Service Representative

  • Henrico, VA (5 miles from Mechanicsville, VA)
  • 8 days ago
  • Henrico, VA (5 miles from Mechanicsville, VA)
  • 8 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Associate

  • Colonial Heights, VA (23 miles from Mechanicsville, VA)
  • 9 days ago
  • Colonial Heights, VA (23 miles from Mechanicsville, VA)
  • 9 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 10 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 10 days ago

Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Associate - Temporary

  • Colonial Heights, VA (23 miles from Mechanicsville, VA)
  • 10 days ago
  • Colonial Heights, VA (23 miles from Mechanicsville, VA)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

e Commerce Customer Service Rep

  • Ashland, VA (16 miles from Mechanicsville, VA)
  • 11 days ago
  • Ashland, VA (16 miles from Mechanicsville, VA)
  • 11 days ago

Adecco is seeking qualified candidates with a background and/or strong interest in outdoor sporting activities, retail and customer service....

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 13 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 13 days ago

Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...

Remote Work

Technical Support / Customer Service Representative (Remote)

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 16 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 16 days ago

Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces...

Remote Work

Customer Service Representative

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 16 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 16 days ago

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:. 5 Years of Customer Service Experience Microsoft Excel Proficiency...

Customer Service Representative

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 17 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 17 days ago

As a Customer Service Representative, you will play a key role in ensuring customer satisfaction and maintaining positive relationships with customers....

Customer Service Representative

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 19 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 19 days ago

Manages open cases in Customer Service software and completing appropriate follow-up procedures to ensure 100% resolution....

Demographic Data for Mechanicsville, VA

Moving to Mechanicsville, VA? Find some basic demographic data about Mechanicsville, VA below.


Local
National
70,561
1,617
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Mechanicsville, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mechanicsville, VA offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mechanicsville, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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