Customer Service Jobs in Mechanicsville, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Richmond, VA (15 miles from Mechanicsville, VA)
- 2 days ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Richmond, VA (15 miles from Mechanicsville, VA)
- 1 day ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 1 day ago
Provide excellent customer services for high volume inbound provider calls for the Claims Inquiry/Claims Research Medicaid team....
Customer Service Representative
- Richmond, VA (15 miles from Mechanicsville, VA)
- 4 days ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 4 days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Customer Service Representative - Temporary (Remote in Virginia)
- Richmond, VA (15 miles from Mechanicsville, VA)
- 4 days ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 4 days ago
Ensure excellent customer service by addressing client concerns with patience and professionalism....
Remote Work- Ashland, VA (16 miles from Mechanicsville, VA)
- 7 days ago
- Ashland, VA (16 miles from Mechanicsville, VA)
- 7 days ago
Customer Service Rep Call Center & Customer Service $ 16 - $ 20 / Hour location_on Ashland, Virginia work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Job Posting...
Customer Service Representative
- Henrico, VA (5 miles from Mechanicsville, VA)
- 8 days ago
- Henrico, VA (5 miles from Mechanicsville, VA)
- 8 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
- Colonial Heights, VA (23 miles from Mechanicsville, VA)
- 9 days ago
- Colonial Heights, VA (23 miles from Mechanicsville, VA)
- 9 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Richmond, VA (15 miles from Mechanicsville, VA)
- 10 days ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 10 days ago
Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Associate - Temporary
- Colonial Heights, VA (23 miles from Mechanicsville, VA)
- 10 days ago
- Colonial Heights, VA (23 miles from Mechanicsville, VA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
e Commerce Customer Service Rep
- Ashland, VA (16 miles from Mechanicsville, VA)
- 11 days ago
- Ashland, VA (16 miles from Mechanicsville, VA)
- 11 days ago
Adecco is seeking qualified candidates with a background and/or strong interest in outdoor sporting activities, retail and customer service....
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
- Richmond, VA (15 miles from Mechanicsville, VA)
- 13 days ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 13 days ago
Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...
Remote WorkTechnical Support / Customer Service Representative (Remote)
- Richmond, VA (15 miles from Mechanicsville, VA)
- 16 days ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 16 days ago
Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces...
Remote WorkCustomer Service Representative
- Richmond, VA (15 miles from Mechanicsville, VA)
- 16 days ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 16 days ago
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:. 5 Years of Customer Service Experience Microsoft Excel Proficiency...
Customer Service Representative
- Richmond, VA (15 miles from Mechanicsville, VA)
- 17 days ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 17 days ago
As a Customer Service Representative, you will play a key role in ensuring customer satisfaction and maintaining positive relationships with customers....
Customer Service Representative
- Richmond, VA (15 miles from Mechanicsville, VA)
- 19 days ago
- Richmond, VA (15 miles from Mechanicsville, VA)
- 19 days ago
Manages open cases in Customer Service software and completing appropriate follow-up procedures to ensure 100% resolution....
Demographic Data for Mechanicsville, VA
Moving to Mechanicsville, VA? Find some basic demographic data about Mechanicsville, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mechanicsville, VA
Highest Education Level
Customer Services in Mechanicsville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »