Customer Service Jobs in Lorton, VA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 36 Jobs

Customer Service Representative

  • Stafford, VA (22 miles from Lorton, VA)
  • 11 days ago
  • Stafford, VA (22 miles from Lorton, VA)
  • 11 days ago

Were looking for Customer Service Professionals for our Fredericksburg, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Representative

  • Fairfax, VA (19 miles from Lorton, VA)
  • 3 days ago
  • Fairfax, VA (19 miles from Lorton, VA)
  • 3 days ago

Who you are: As a Customer Service Representative, you’ll be the friendly voice and problem-solver for patients, healthcare providers, and insurance companies....

Outbound Customer Service Representative

  • Sudley Springs, VA (19 miles from Lorton, VA)
  • 4 days ago
  • Sudley Springs, VA (19 miles from Lorton, VA)
  • 4 days ago

Overview Outbound Customer Service Representative Apex Atlantic South (Parent Company of F.H....

Customer Service Representative

  • Fairfax, VA (19 miles from Lorton, VA)
  • 4 days ago
  • Fairfax, VA (19 miles from Lorton, VA)
  • 4 days ago

Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Representative

  • Oxon Hill, MD (14 miles from Lorton, VA)
  • 5 days ago
  • Oxon Hill, MD (14 miles from Lorton, VA)
  • 5 days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Associate

  • Woodbridge, VA (4 miles from Lorton, VA)
  • 5 days ago
  • Woodbridge, VA (4 miles from Lorton, VA)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Woodbridge, VA (4 miles from Lorton, VA)
  • 5 days ago
  • Woodbridge, VA (4 miles from Lorton, VA)
  • 5 days ago

. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...

Remote Customer Service Representative

  • Arlington, VA (15 miles from Lorton, VA)
  • 6 days ago
  • Arlington, VA (15 miles from Lorton, VA)
  • 6 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Associate Gold Customer Service Rep Bilingual Spanish & English

  • Washington, DC (17 miles from Lorton, VA)
  • 8 days ago
  • Washington, DC (17 miles from Lorton, VA)
  • 8 days ago

A minimum of 6 months related work experience is required with customer service experience preferred....

Remote Work

Spanish Bilingual Remote Customer Service Representative

  • Arlington, VA (15 miles from Lorton, VA)
  • 9 days ago
  • Arlington, VA (15 miles from Lorton, VA)
  • 9 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

V1BE Mobile Customer Service Representative

  • McLean, VA (18 miles from Lorton, VA)
  • 10 days ago
  • McLean, VA (18 miles from Lorton, VA)
  • 10 days ago

Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....

Communications Center Customer Service Rep

  • Washington, DC (17 miles from Lorton, VA)
  • 12 days ago
  • Washington, DC (17 miles from Lorton, VA)
  • 12 days ago

The Communications Center Customer Service Rep supports the hub of communication at the hospital....

Customer Service Representative

  • Washington, DC (17 miles from Lorton, VA)
  • 12 days ago
  • Washington, DC (17 miles from Lorton, VA)
  • 12 days ago

We're hiring a Customer Service Representative to join our Member Production team....

Remote Work

Loss Prevention Customer Service Associate II

  • Falls Church, VA (13 miles from Lorton, VA)
  • 16 days ago
  • Falls Church, VA (13 miles from Lorton, VA)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate II

  • Prince William, VA (5 miles from Lorton, VA)
  • 17 days ago
  • Prince William, VA (5 miles from Lorton, VA)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Lorton, VA

Moving to Lorton, VA? Find some basic demographic data about Lorton, VA below.


Local
National
35,225
872
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Lorton, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Lorton, VA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lorton, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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