Customer Service Jobs in Lorton, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Stafford, VA (22 miles from Lorton, VA)
- 10 days ago
- Stafford, VA (22 miles from Lorton, VA)
- 10 days ago
Were looking for Customer Service Professionals for our Fredericksburg, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative
- Fairfax, VA (19 miles from Lorton, VA)
- 2 days ago
- Fairfax, VA (19 miles from Lorton, VA)
- 2 days ago
Who you are: As a Customer Service Representative, you’ll be the friendly voice and problem-solver for patients, healthcare providers, and insurance companies....
Outbound Customer Service Representative
- Sudley Springs, VA (19 miles from Lorton, VA)
- 3 days ago
- Sudley Springs, VA (19 miles from Lorton, VA)
- 3 days ago
Overview Outbound Customer Service Representative Apex Atlantic South (Parent Company of F.H....
Customer Service Representative
- Fairfax, VA (19 miles from Lorton, VA)
- 3 days ago
- Fairfax, VA (19 miles from Lorton, VA)
- 3 days ago
Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
- Woodbridge, VA (4 miles from Lorton, VA)
- 4 days ago
- Woodbridge, VA (4 miles from Lorton, VA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Woodbridge, VA (4 miles from Lorton, VA)
- 4 days ago
- Woodbridge, VA (4 miles from Lorton, VA)
- 4 days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Remote Customer Service Representative
- Arlington, VA (15 miles from Lorton, VA)
- 5 days ago
- Arlington, VA (15 miles from Lorton, VA)
- 5 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkAssociate Gold Customer Service Rep Bilingual Spanish & English
- Washington, DC (17 miles from Lorton, VA)
- 7 days ago
- Washington, DC (17 miles from Lorton, VA)
- 7 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Arlington, VA (15 miles from Lorton, VA)
- 8 days ago
- Arlington, VA (15 miles from Lorton, VA)
- 8 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkV1BE Mobile Customer Service Representative
- McLean, VA (18 miles from Lorton, VA)
- 9 days ago
- McLean, VA (18 miles from Lorton, VA)
- 9 days ago
Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....
Communications Center Customer Service Rep
- Washington, DC (17 miles from Lorton, VA)
- 11 days ago
- Washington, DC (17 miles from Lorton, VA)
- 11 days ago
The Communications Center Customer Service Rep supports the hub of communication at the hospital....
Customer Service Representative
- Washington, DC (17 miles from Lorton, VA)
- 11 days ago
- Washington, DC (17 miles from Lorton, VA)
- 11 days ago
We're hiring a Customer Service Representative to join our Member Production team....
Remote WorkLoss Prevention Customer Service Associate II
- Falls Church, VA (13 miles from Lorton, VA)
- 15 days ago
- Falls Church, VA (13 miles from Lorton, VA)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Prince William, VA (5 miles from Lorton, VA)
- 16 days ago
- Prince William, VA (5 miles from Lorton, VA)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Chantilly, VA (19 miles from Lorton, VA)
- 17 days ago
- Chantilly, VA (19 miles from Lorton, VA)
- 17 days ago
service skills both with internal and external client Complete special projects and assist team members with various customer service tasks as needed All you need is: Familiarity with medical terminology...
Demographic Data for Lorton, VA
Moving to Lorton, VA? Find some basic demographic data about Lorton, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lorton, VA
Highest Education Level
Customer Services in Lorton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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