Customer Service Jobs in Leesburg, VA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Customer Service Associate

  • Rockville, MD (24 miles from Leesburg, VA)
  • 1 day ago
  • Rockville, MD (24 miles from Leesburg, VA)
  • 1 day ago

Position Description: The Customer Service Associate is responsible for providing exceptional customer service and support by responding to customer inquiries related to general model and program policy...

Customer Service Representative

  • Fairfax, VA (14 miles from Leesburg, VA)
  • 2 days ago
  • Fairfax, VA (14 miles from Leesburg, VA)
  • 2 days ago

Who you are: As a Customer Service Representative, you’ll be the friendly voice and problem-solver for patients, healthcare providers, and insurance companies....

Outbound Customer Service Representative

  • Sudley Springs, VA (18 miles from Leesburg, VA)
  • 2 days ago
  • Sudley Springs, VA (18 miles from Leesburg, VA)
  • 2 days ago

Overview Outbound Customer Service Representative Apex Atlantic South (Parent Company of F.H....

Customer Service Representative

  • Fairfax, VA (14 miles from Leesburg, VA)
  • 3 days ago
  • Fairfax, VA (14 miles from Leesburg, VA)
  • 3 days ago

Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Representative

  • Sterling, VA (9 miles from Leesburg, VA)
  • 7 days ago
  • Sterling, VA (9 miles from Leesburg, VA)
  • 7 days ago

Service Experience: + Minimum of 1-2 years of experience in a customer service role, preferably in a call center or healthcare setting. + Strong Communication Skills: + Exceptional verbal and written...

Loss Prevention Customer service associate

  • Sterling, VA (9 miles from Leesburg, VA)
  • 10 days ago
  • Sterling, VA (9 miles from Leesburg, VA)
  • 10 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Loss Prevention Customer Service Associate II

  • Germantown, MD (17 miles from Leesburg, VA)
  • 14 days ago
  • Germantown, MD (17 miles from Leesburg, VA)
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Chantilly, VA (14 miles from Leesburg, VA)
  • 16 days ago
  • Chantilly, VA (14 miles from Leesburg, VA)
  • 16 days ago

service skills both with internal and external client Complete special projects and assist team members with various customer service tasks as needed All you need is: Familiarity with medical terminology...

Customer Service Representative

  • Sterling, VA (9 miles from Leesburg, VA)
  • 17 days ago
  • Sterling, VA (9 miles from Leesburg, VA)
  • 17 days ago

At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....

Customer Service Representative

  • Reston, VA (15 miles from Leesburg, VA)
  • 22 days ago
  • Reston, VA (15 miles from Leesburg, VA)
  • 22 days ago

Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....

Bilingual Customer Service Representative

  • Manassas, VA (20 miles from Leesburg, VA)
  • 23 days ago
  • Manassas, VA (20 miles from Leesburg, VA)
  • 23 days ago

Must be willing to study and take the Property & Casualty insurance license exam after 90 days of employment....

Customer Service Associate

  • Sterling, VA (9 miles from Leesburg, VA)
  • 60+ days ago
  • Sterling, VA (9 miles from Leesburg, VA)
  • 60+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Retail Customer Service Associate

  • Sterling, VA (9 miles from Leesburg, VA)
  • 30+ days ago
  • Sterling, VA (9 miles from Leesburg, VA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45425 Dulles Crossing Plz, Sterling...

Customer Service Rep B

  • Sterling, VA (9 miles from Leesburg, VA)
  • 45+ days ago
  • Sterling, VA (9 miles from Leesburg, VA)
  • 45+ days ago

At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....

Customer Service Representative

  • Leesburg, VA
  • 45+ days ago
  • Leesburg, VA
  • 45+ days ago

Customer Service Representative Full Time Reg CSR Leesburg, VA, US 2025-02-22T10:38:23.285Z Yesterday Requisition ID: 1329 Dodson Bros....

Demographic Data for Leesburg, VA

Moving to Leesburg, VA? Find some basic demographic data about Leesburg, VA below.


Local
National
85,022
2,503
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Leesburg, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Leesburg, VA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Leesburg, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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