Customer Service Jobs in Herndon, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Washington, DC (19 miles from Herndon, VA)
- 4 days ago
- Liberty Mutual Insurance
- Washington, DC (19 miles from Herndon, VA)
- 4 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Remote WorkWork from Home Customer Service Rep in a Contractor Role - Omni
- Alexandria, VA (20 miles from Herndon, VA)
- 2 days ago
- Alexandria, VA (20 miles from Herndon, VA)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkOutbound Customer Service Representative
- Manassas, VA (16 miles from Herndon, VA)
- moments ago
- Manassas, VA (16 miles from Herndon, VA)
- moments ago
Overview Outbound Customer Service Representative Apex Atlantic South (Parent Company of F.H....
Customer Service Representative
- Fairfax, VA (7 miles from Herndon, VA)
- 13 hours ago
- Fairfax, VA (7 miles from Herndon, VA)
- 13 hours ago
Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Oxon Hill, MD (23 miles from Herndon, VA)
- 1 day ago
- Oxon Hill, MD (23 miles from Herndon, VA)
- 1 day ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Remote Customer Service Representative
- Arlington, VA (16 miles from Herndon, VA)
- 2 days ago
- Arlington, VA (16 miles from Herndon, VA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkAssociate Gold Customer Service Rep Bilingual Spanish & English
- Washington, DC (19 miles from Herndon, VA)
- 4 days ago
- Washington, DC (19 miles from Herndon, VA)
- 4 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Arlington, VA (16 miles from Herndon, VA)
- 5 days ago
- Arlington, VA (16 miles from Herndon, VA)
- 5 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Sterling, VA (2 miles from Herndon, VA)
- 5 days ago
- Sterling, VA (2 miles from Herndon, VA)
- 5 days ago
Service Experience: + Minimum of 1-2 years of experience in a customer service role, preferably in a call center or healthcare setting. + Strong Communication Skills: + Exceptional verbal and written...
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER (Starting at $15/HR + Commission)
- Fairfax, VA (7 miles from Herndon, VA)
- 5 days ago
- Fairfax, VA (7 miles from Herndon, VA)
- 5 days ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
V1BE Mobile Customer Service Representative
- McLean, VA (12 miles from Herndon, VA)
- 6 days ago
- McLean, VA (12 miles from Herndon, VA)
- 6 days ago
Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....
Bilingual Spanish Call Center Customer Service Representative
- Washington, DC (19 miles from Herndon, VA)
- 6 days ago
- Washington, DC (19 miles from Herndon, VA)
- 6 days ago
**Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best!...
Loss Prevention Customer service associate
- Sterling, VA (2 miles from Herndon, VA)
- 7 days ago
- Sterling, VA (2 miles from Herndon, VA)
- 7 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Communications Center Customer Service Rep
- Washington, DC (19 miles from Herndon, VA)
- 8 days ago
- Washington, DC (19 miles from Herndon, VA)
- 8 days ago
The Communications Center Customer Service Rep supports the hub of communication at the hospital....
Customer Service Representative
- Washington, DC (19 miles from Herndon, VA)
- 8 days ago
- Washington, DC (19 miles from Herndon, VA)
- 8 days ago
We're hiring a Customer Service Representative to join our Member Production team....
Remote WorkDemographic Data for Herndon, VA
Moving to Herndon, VA? Find some basic demographic data about Herndon, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Herndon, VA
Highest Education Level
Customer Services in Herndon, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »