Customer Service Jobs in Falls Church, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Alexandria, VA (5 miles from Falls Church, VA)
- 1 day ago
- Alexandria, VA (5 miles from Falls Church, VA)
- 1 day ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCommunications Center Customer Service Rep
- Washington, DC (6 miles from Falls Church, VA)
- 1 day ago
- Washington, DC (6 miles from Falls Church, VA)
- 1 day ago
The Communications Center Customer Service Rep supports the hub of communication at the hospital....
Customer Service Rep/ Dispatcher
- Brandywine, MD (23 miles from Falls Church, VA)
- 2 days ago
- Brandywine, MD (23 miles from Falls Church, VA)
- 2 days ago
Responsibilitiesfor this Customer Service Representative include, but are not limited to: Take incoming calls from our customers and provide excellent customer service....
Loss Prevention Customer Service Associate II
- Rockville, MD (14 miles from Falls Church, VA)
- 3 days ago
- Rockville, MD (14 miles from Falls Church, VA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Lake Ridge, VA (15 miles from Falls Church, VA)
- 5 days ago
- Lake Ridge, VA (15 miles from Falls Church, VA)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Automotive Customer Service Representative
- Ashburn, VA (21 miles from Falls Church, VA)
- 8 days ago
- Ashburn, VA (21 miles from Falls Church, VA)
- 8 days ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
- Sterling, VA (17 miles from Falls Church, VA)
- 8 days ago
- Sterling, VA (17 miles from Falls Church, VA)
- 8 days ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Customer Service Rep - Now Hiring
- Potomac Falls, VA (17 miles from Falls Church, VA)
- 8 days ago
- Potomac Falls, VA (17 miles from Falls Church, VA)
- 8 days ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Lead Customer Service Representative
- Gaithersburg, MD (18 miles from Falls Church, VA)
- 9 days ago
- Gaithersburg, MD (18 miles from Falls Church, VA)
- 9 days ago
• Maintaining cleanliness • Maintaining cleanliness • Scheduling • File maintenance • Data entry Requirements: • Able to work evenings, weekends, and holidays • 1 year customer service experience preferred...
Customer Service Representative
- Woodbridge, VA (17 miles from Falls Church, VA)
- 10 days ago
- Woodbridge, VA (17 miles from Falls Church, VA)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
BMW of Alexandria Customer Service Representative
- Alexandria, VA (5 miles from Falls Church, VA)
- 10 days ago
- Alexandria, VA (5 miles from Falls Church, VA)
- 10 days ago
Loaner Customer Care Representative Responsibilities: Providing exceptional one on one customer service Administrative duties including answers phone, taking payments and reporting to managers Fleet...
Customer Service Associate - Temporary
- Chantilly, VA (16 miles from Falls Church, VA)
- 11 days ago
- Chantilly, VA (16 miles from Falls Church, VA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Washington, DC (6 miles from Falls Church, VA)
- 11 days ago
- Washington, DC (6 miles from Falls Church, VA)
- 11 days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Bilingual Spanish Call Center Customer Service Representative
- Washington, DC (6 miles from Falls Church, VA)
- 11 days ago
- Washington, DC (6 miles from Falls Church, VA)
- 11 days ago
Requirements Basic understanding of a call center environment in a customer service role and quality monitoring processes....
Remote - Customer Service Representative
- Washington, DC (6 miles from Falls Church, VA)
- 11 days ago
- Washington, DC (6 miles from Falls Church, VA)
- 11 days ago
Requirements Basic understanding of a call center environment in a customer service role and quality monitoring processes....
Remote WorkDemographic Data for Falls Church, VA
Moving to Falls Church, VA? Find some basic demographic data about Falls Church, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Falls Church, VA
Highest Education Level
Customer Services in Falls Church, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Store Management
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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