Customer Service Jobs in Dahlgren, VA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Rep/ Dispatcher
- Brandywine, MD (24 miles from Dahlgren, VA)
- 2 days ago
- Brandywine, MD (24 miles from Dahlgren, VA)
- 2 days ago
Responsibilitiesfor this Customer Service Representative include, but are not limited to: Take incoming calls from our customers and provide excellent customer service....
Customer Service Representative
- Woodbridge, VA (23 miles from Dahlgren, VA)
- 9 days ago
- Woodbridge, VA (23 miles from Dahlgren, VA)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Stafford, VA (20 miles from Dahlgren, VA)
- 15 days ago
- Stafford, VA (20 miles from Dahlgren, VA)
- 15 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative (Loan Consultant II)
- Waldorf, MD (20 miles from Dahlgren, VA)
- 17 days ago
- Waldorf, MD (20 miles from Dahlgren, VA)
- 17 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant II)
- Waldorf, MD (20 miles from Dahlgren, VA)
- 18 days ago
- Waldorf, MD (20 miles from Dahlgren, VA)
- 18 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- White Plains, MD (17 miles from Dahlgren, VA)
- 21 days ago
- White Plains, MD (17 miles from Dahlgren, VA)
- 21 days ago
OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: $15-$18/hr....
Customer Service Representative
- Hollywood, MD (24 miles from Dahlgren, VA)
- 22 days ago
- Hollywood, MD (24 miles from Dahlgren, VA)
- 22 days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Retail Loss Prevention Customer Service Associate II
- Woodbridge, VA (23 miles from Dahlgren, VA)
- 30+ days ago
- Woodbridge, VA (23 miles from Dahlgren, VA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Brandywine, MD (24 miles from Dahlgren, VA)
- 45+ days ago
- Brandywine, MD (24 miles from Dahlgren, VA)
- 45+ days ago
Customer Service Representative Call Center & Customer Service $ 17 - $ 19 / Hour location_on Brandywine, Maryland work_outline Contract/Temporary FOR JOB favorite_border JOB ON CANDIDATE PORTAL COPY...
Customer Service Representative
- Woodbridge, VA (23 miles from Dahlgren, VA)
- 45+ days ago
- Woodbridge, VA (23 miles from Dahlgren, VA)
- 45+ days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dahlgren, VA
Highest Education Level
Customer Services in Dahlgren, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »