Customer Service Jobs in Dahlgren, VA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-10 of 10 Jobs

Customer Service Rep/ Dispatcher

  • Brandywine, MD (24 miles from Dahlgren, VA)
  • 2 days ago
  • Brandywine, MD (24 miles from Dahlgren, VA)
  • 2 days ago

Responsibilitiesfor this Customer Service Representative include, but are not limited to: Take incoming calls from our customers and provide excellent customer service....

Customer Service Representative

  • Woodbridge, VA (23 miles from Dahlgren, VA)
  • 9 days ago
  • Woodbridge, VA (23 miles from Dahlgren, VA)
  • 9 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Stafford, VA (20 miles from Dahlgren, VA)
  • 15 days ago
  • Stafford, VA (20 miles from Dahlgren, VA)
  • 15 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative (Loan Consultant II)

  • Waldorf, MD (20 miles from Dahlgren, VA)
  • 17 days ago
  • Waldorf, MD (20 miles from Dahlgren, VA)
  • 17 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative (Loan Consultant II)

  • Waldorf, MD (20 miles from Dahlgren, VA)
  • 18 days ago
  • Waldorf, MD (20 miles from Dahlgren, VA)
  • 18 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative

  • White Plains, MD (17 miles from Dahlgren, VA)
  • 21 days ago
  • White Plains, MD (17 miles from Dahlgren, VA)
  • 21 days ago

OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: $15-$18/hr....

Customer Service Representative

  • Hollywood, MD (24 miles from Dahlgren, VA)
  • 22 days ago
  • Hollywood, MD (24 miles from Dahlgren, VA)
  • 22 days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Retail Loss Prevention Customer Service Associate II

  • Woodbridge, VA (23 miles from Dahlgren, VA)
  • 30+ days ago
  • Woodbridge, VA (23 miles from Dahlgren, VA)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Brandywine, MD (24 miles from Dahlgren, VA)
  • 45+ days ago
  • Brandywine, MD (24 miles from Dahlgren, VA)
  • 45+ days ago

Customer Service Representative Call Center & Customer Service $ 17 - $ 19 / Hour location_on Brandywine, Maryland work_outline Contract/Temporary FOR JOB favorite_border JOB ON CANDIDATE PORTAL COPY...

Customer Service Representative

  • Woodbridge, VA (23 miles from Dahlgren, VA)
  • 45+ days ago
  • Woodbridge, VA (23 miles from Dahlgren, VA)
  • 45+ days ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Dahlgren, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Dahlgren, VA offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dahlgren, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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