Customer Service Jobs in Arlington, VA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 50 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Alexandria, VA (5 miles from Arlington, VA)
  • 17 hours ago
  • Alexandria, VA (5 miles from Arlington, VA)
  • 17 hours ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative - Sales (Work From Home)

  • Washington, DC (3 miles from Arlington, VA)
  • 12 hours ago
  • Washington, DC (3 miles from Arlington, VA)
  • 12 hours ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Remote Work

Customer Service Rep/ Dispatcher

  • Brandywine, MD (22 miles from Arlington, VA)
  • 1 day ago
  • Brandywine, MD (22 miles from Arlington, VA)
  • 1 day ago

Responsibilitiesfor this Customer Service Representative include, but are not limited to: Take incoming calls from our customers and provide excellent customer service....

Loss Prevention Customer Service Associate II

  • Rockville, MD (13 miles from Arlington, VA)
  • 2 days ago
  • Rockville, MD (13 miles from Arlington, VA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Representative/Cashier

  • Rockville, MD (13 miles from Arlington, VA)
  • 4 days ago
  • Rockville, MD (13 miles from Arlington, VA)
  • 4 days ago

We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Associate

  • Takoma Park, MD (8 miles from Arlington, VA)
  • 4 days ago
  • Takoma Park, MD (8 miles from Arlington, VA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Lake Ridge, VA (18 miles from Arlington, VA)
  • 4 days ago
  • Lake Ridge, VA (18 miles from Arlington, VA)
  • 4 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Lorton, VA (15 miles from Arlington, VA)
  • 6 days ago
  • Lorton, VA (15 miles from Arlington, VA)
  • 6 days ago

A wine import/wholesale company located in Lorton, VA has a customer service position open for a people oriented and energetic individual to work in a fast paced and dynamic environment....

Customer Service Rep - $20-$22/hour (Gaithersburg)

  • Gaithersburg, MD (18 miles from Arlington, VA)
  • 6 days ago
  • Gaithersburg, MD (18 miles from Arlington, VA)
  • 6 days ago

High Point Buildings is a Maryland-based retail seller of Amish built backyard sheds. We have five retail locations throughout Maryland and are seeking a sales person for our newest location in...

Automotive Customer Service Representative

  • Ashburn, VA (23 miles from Arlington, VA)
  • 7 days ago
  • Ashburn, VA (23 miles from Arlington, VA)
  • 7 days ago

Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...

Customer Service Rep

  • Sterling, VA (19 miles from Arlington, VA)
  • 7 days ago
  • Sterling, VA (19 miles from Arlington, VA)
  • 7 days ago

Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...

Customer Service Rep - Now Hiring

  • Potomac Falls, VA (19 miles from Arlington, VA)
  • 7 days ago
  • Potomac Falls, VA (19 miles from Arlington, VA)
  • 7 days ago

Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...

Lead Customer Service Representative

  • Gaithersburg, MD (18 miles from Arlington, VA)
  • 8 days ago
  • Gaithersburg, MD (18 miles from Arlington, VA)
  • 8 days ago

• Maintaining cleanliness • Maintaining cleanliness • Scheduling • File maintenance • Data entry Requirements: • Able to work evenings, weekends, and holidays • 1 year customer service experience preferred...

Customer Service Representative

  • Rockville, MD (13 miles from Arlington, VA)
  • 8 days ago
  • Rockville, MD (13 miles from Arlington, VA)
  • 8 days ago

Randstad Corporate Servic es in partnership with a Financial Firm headquartered in Rockville, Maryland and actively seeking a Call Center Representative to join an Inbound Call Center Team that...

Customer Service Representative

  • Woodbridge, VA (20 miles from Arlington, VA)
  • 9 days ago
  • Woodbridge, VA (20 miles from Arlington, VA)
  • 9 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Arlington, VA

Moving to Arlington, VA? Find some basic demographic data about Arlington, VA below.


Local
National
238,433
6,296
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Arlington, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Arlington, VA offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Arlington, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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