Customer Service Jobs in Provo, UT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Multi-Color Corporation
- Provo, UT
- 13 days ago
- Multi-Color Corporation
- Provo, UT
- 13 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Work from Home Customer Service Rep in a Contractor Role - Omni
- Provo, UT
- 2 days ago
- Provo, UT
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Lehi, UT (14 miles from Provo, UT)
- 4 days ago
- Lehi, UT (14 miles from Provo, UT)
- 4 days ago
We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next...
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Orem, UT (6 miles from Provo, UT)
- 30+ days ago
- Orem, UT (6 miles from Provo, UT)
- 30+ days ago
Chat Support Specialist Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. As an Email Advocate, you will handle customer emails about their loans....
Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1313 S UNIVERSITY AVE, PROVO, UT...
Customer Service Representative (UT/SP)
- Orem, UT (6 miles from Provo, UT)
- 30+ days ago
- Orem, UT (6 miles from Provo, UT)
- 30+ days ago
YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....
Remote WorkCustomer Service Representative
- Orem, UT (6 miles from Provo, UT)
- 90+ days ago
- Orem, UT (6 miles from Provo, UT)
- 90+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Savers / Value Village Careers - Customer Service Associate
- Draper, UT (20 miles from Provo, UT)
- 90+ days ago
- Draper, UT (20 miles from Provo, UT)
- 90+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative (7486)
- Bluffdale, UT (21 miles from Provo, UT)
- 90+ days ago
- Bluffdale, UT (21 miles from Provo, UT)
- 90+ days ago
Company Description About Us Welcome to Islands to Salt Lake LLC doing business as Domino's! Owned and operating in Salt Lake UT. Aloha! Our franchise has grown from the islands of Hawai'i to Salt...
Demographic Data for Provo, UT
Moving to Provo, UT? Find some basic demographic data about Provo, UT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Provo, UT
Highest Education Level
Customer Services in Provo, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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