Customer Service Jobs in Utah
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Customer Service Representative
- Weyerhaeuser
- Salt Lake City, UT
- 1 day ago
- Weyerhaeuser
- Salt Lake City, UT
- 1 day ago
services tools/enterprise systems (i.e., SAP) Demonstrated interest and willingness to gain basic knowledge of products, pricing and customers Demonstrated effective time management skills to remain...
-1-2 years in Customer Service is required. -1+ years of experience in Property & Casualty Insurance and Commercial lines preferred but not required. -Must be reliable and on time....
Preferred Qualifications: Valid Property & Casualty license Knowledge of agency management systems (EPIC or AMS 360) Benefits: Commission Medical, Dental, Vision Life Insurance AD&D FSA / HSA Commuter...
Customer Service Representative (Patient Registration)
- Delta, UT
- 16 hours ago
- Delta, UT
- 16 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
As our Customer Service Representative, youll work to help our patients check into the hospital....
Chat Support Specialist Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. As a Chat Support Specialist, you will play a crucial role in one of the...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time - Customer Service Representative/ Nelnet Bank
- Draper, UT
- 3 days ago
- Draper, UT
- 3 days ago
Customer Service focused 6. Computer skills and proficiency in Microsoft Office Suite of products 7....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Must Live in UT)
- Salt Lake City, UT
- 4 days ago
- Salt Lake City, UT
- 4 days ago
We are looking for people that are goal oriented, driven, and who are extremely passionate about providing exceptional customer service....
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
We prioritize exceptional customer service, offering top-tier CX solutions through inbound calls....
YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....
Remote WorkThis Customer Service Representative is responsible for establishing a full-relationship with customers....
Our client, a leader in the LARGE BOX STORE, is seeking a Customer Service Representative I to join their team The ideal candidate will have strong customer service skills, exceptional organizational...
Demographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Utah
Highest Education Level
Customer Services in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Payment Processing
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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