Customer Service Jobs in Utah

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 51 Jobs
Weyerhaeuser

Customer Service Representative

services tools/enterprise systems (i.e., SAP) Demonstrated interest and willingness to gain basic knowledge of products, pricing and customers Demonstrated effective time management skills to remain...

Customer Service Representative

  • Sandy, UT
  • 1 hour ago
  • Sandy, UT
  • 1 hour ago

-1-2 years in Customer Service is required. -1+ years of experience in Property & Casualty Insurance and Commercial lines preferred but not required. -Must be reliable and on time....

Customer Service - Representative

  • Saint George, UT
  • 7 hours ago
  • Saint George, UT
  • 7 hours ago

Preferred Qualifications: Valid Property & Casualty license Knowledge of agency management systems (EPIC or AMS 360) Benefits: Commission Medical, Dental, Vision Life Insurance AD&D FSA / HSA Commuter...

Customer Service Representative (Patient Registration)

  • Delta, UT
  • 16 hours ago
  • Delta, UT
  • 16 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Salt Lake City, UT
  • 18 hours ago
  • Salt Lake City, UT
  • 18 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Orem, UT
  • 1 day ago
  • Orem, UT
  • 1 day ago

Chat Support Specialist Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. As a Chat Support Specialist, you will play a crucial role in one of the...

Pharmacy Customer Service Associate

  • Sandy, UT
  • 2 days ago
  • Sandy, UT
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time - Customer Service Representative/ Nelnet Bank

  • Draper, UT
  • 3 days ago
  • Draper, UT
  • 3 days ago

Customer Service focused 6. Computer skills and proficiency in Microsoft Office Suite of products 7....

Customer Service Associate

  • West Valley, UT
  • 4 days ago
  • West Valley, UT
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Must Live in UT)

  • Salt Lake City, UT
  • 4 days ago
  • Salt Lake City, UT
  • 4 days ago

We are looking for people that are goal oriented, driven, and who are extremely passionate about providing exceptional customer service....

Customer Service Representative

  • Clearfield, UT
  • 5 days ago
  • Clearfield, UT
  • 5 days ago

Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...

Customer Service Associate - Healthcare

  • Orem, UT
  • 5 days ago
  • Orem, UT
  • 5 days ago

We prioritize exceptional customer service, offering top-tier CX solutions through inbound calls....

Customer Service Representative (UT/SP)

  • Orem, UT
  • 6 days ago
  • Orem, UT
  • 6 days ago

YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....

Remote Work

Customer Service Representative

  • Orem, UT
  • 6 days ago
  • Orem, UT
  • 6 days ago

This Customer Service Representative is responsible for establishing a full-relationship with customers....

CWR-Customer Service Rep I

  • Salt Lake City, UT
  • 7 days ago
  • Salt Lake City, UT
  • 7 days ago

Our client, a leader in the LARGE BOX STORE, is seeking a Customer Service Representative I to join their team The ideal candidate will have strong customer service skills, exceptional organizational...

Demographic Data for Utah

Moving to Utah? Find some basic demographic data about Utah below.


Local
National
3,270,238
89,628

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Utah

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Utah offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Utah
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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