Customer Service Jobs in Utah
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Customer Service Representative
- Multi-Color Corporation
- Provo, UT
- 13 days ago
- Multi-Color Corporation
- Provo, UT
- 13 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Work from Home Customer Service Rep in a Contractor Role - Omni
- Saint George, UT
- 2 days ago
- Saint George, UT
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkWhat youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Overview Title: Customer Service Representative Location: West Valley City, Ut Compensation: $24/ Depending on Experience Altaview Concrete, a Summit Materials Company, is seeking a Customer Service...
We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next...
As our Customer Service Representative, youll work to help our patients check into the hospital....
Our client is looking to hire Customer Service Representatives to work remotely in Montana. You must physically live in Utah, Montana, Colorado, Wyoming....
Remote WorkCustomer Service Representative- FULL Benefits - Competitive Salary
- Salt Lake City, UT
- 7 days ago
- Salt Lake City, UT
- 7 days ago
Provide excellent customer service. Qualifications High school diploma or equivalent GED (at least). A minimum of 3-4 years of customer service experience....
Our client - a Fortune 100 investment firm in South Jordan, UT - is looking for Customer Support Representative with a strong interest in investment banking company to interview and start...
service....
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
UnitedHealth Group Senior Customer Service Representative - National Remote in Utah Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives...
Remote WorkPOSITION SUMMARY Under the supervision of the Customer Service Manager, this position will work with distributors and contractors and supports the customer service and sales department; and is responsible...
Customer Service Representative-Investment Banking
- South Jordan, UT
- 20 days ago
- South Jordan, UT
- 20 days ago
Customer Service Representative-Investment Banking Russell Tobin South Jordan, UT Job Opportunity: Customer Support Representative/Account Representative-Sr Location: South Jordan UT Pay Rate: $20-21.99...
Insurance Customer Service / Sales Representative
- Clearfield, UT
- 20 days ago
- Clearfield, UT
- 20 days ago
Insurance Customer Service / Sales Representative Job Requirements: High School Graduate Bi-lingual in Spanish Detail oriented Customer friendly Quick learner Team oriented Insurance Customer Service...
Demographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Utah
Highest Education Level
Customer Services in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »