Customer Service Jobs in Ogden, UT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

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Work from Home Customer Service Rep in a Contractor Role - Omni

  • Layton, UT (11 miles from Ogden, UT)
  • 2 days ago
  • Layton, UT (11 miles from Ogden, UT)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Ogden, UT
  • 5 days ago
  • Ogden, UT
  • 5 days ago

Our client is looking to hire Customer Service Representatives to work remotely in Montana. You must physically live in Utah, Montana, Colorado, Wyoming....

Remote Work

Customer Service Representative - Patient Registration

  • Layton, UT (11 miles from Ogden, UT)
  • 6 days ago
  • Layton, UT (11 miles from Ogden, UT)
  • 6 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Insurance Customer Service / Sales Representative

  • Clearfield, UT (9 miles from Ogden, UT)
  • 20 days ago
  • Clearfield, UT (9 miles from Ogden, UT)
  • 20 days ago

Insurance Customer Service / Sales Representative Job Requirements: High School Graduate Bi-lingual in Spanish Detail oriented Customer friendly Quick learner Team oriented Insurance Customer Service...

Customer Service Representative

  • Ogden, UT
  • 45+ days ago
  • Ogden, UT
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Layton, UT (11 miles from Ogden, UT)
  • 25 days ago
  • Layton, UT (11 miles from Ogden, UT)
  • 25 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Retail Customer Service Associate

  • Riverdale, UT (5 miles from Ogden, UT)
  • 30+ days ago
  • Riverdale, UT (5 miles from Ogden, UT)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4949 S 900 W, RIVERDALE, UT 84405...

Customer Service Representative

  • Ogden, UT
  • 90+ days ago
  • Ogden, UT
  • 90+ days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Savers / Value Village Careers - Customer Service Associate

  • Layton, UT (11 miles from Ogden, UT)
  • 90+ days ago
  • Layton, UT (11 miles from Ogden, UT)
  • 90+ days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Demographic Data for Ogden, UT

Moving to Ogden, UT? Find some basic demographic data about Ogden, UT below.


Local
National
214,320
5,316
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Ogden, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Ogden, UT offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ogden, UT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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