Customer Service Jobs in Westlake, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 45 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Fort Worth, TX (20 miles from Westlake, TX)
  • 2 days ago
  • Fort Worth, TX (20 miles from Westlake, TX)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Collector / Customer Service Rep.

  • Fort Worth, TX (20 miles from Westlake, TX)
  • 1 day ago
  • Fort Worth, TX (20 miles from Westlake, TX)
  • 1 day ago

Provide excellent customer service while handling incoming calls from external and internal customers with phone courtesy....

RCM Customer Service Representative - Remote

  • Frisco, TX (24 miles from Westlake, TX)
  • 2 days ago
  • Frisco, TX (24 miles from Westlake, TX)
  • 2 days ago

JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions....

Remote Work

Customer Service REP - Call Center

  • Frisco, TX (24 miles from Westlake, TX)
  • 4 days ago
  • Frisco, TX (24 miles from Westlake, TX)
  • 4 days ago

Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...

Customer Service Representative - Bilingual - Spanish

  • Addison, TX (22 miles from Westlake, TX)
  • 4 days ago
  • Addison, TX (22 miles from Westlake, TX)
  • 4 days ago

Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....

Customer Service Rep I

  • Fort Worth, TX (20 miles from Westlake, TX)
  • 5 days ago
  • Fort Worth, TX (20 miles from Westlake, TX)
  • 5 days ago

Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....

Customer Service Representative/ Collector

  • Fort Worth, TX (20 miles from Westlake, TX)
  • 6 days ago
  • Fort Worth, TX (20 miles from Westlake, TX)
  • 6 days ago

Between $15.50 and $16.50 Per Hour DOE (Depends on Experience) Position range in Tarrant County $13.80 - $21.96 Per hour Customer Service Representative/ Collector Atlas Credit Company Occupation: Customer...

Customer Service Representative - PT

  • DFW Airport, TX (13 miles from Westlake, TX)
  • 6 days ago
  • DFW Airport, TX (13 miles from Westlake, TX)
  • 6 days ago

service....

Customer Service Representative

  • Ft Worth, TX (20 miles from Westlake, TX)
  • 7 days ago
  • Ft Worth, TX (20 miles from Westlake, TX)
  • 7 days ago

What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....

Associate Customer Service Representative

  • Fort Worth, TX (20 miles from Westlake, TX)
  • 10 days ago
  • Fort Worth, TX (20 miles from Westlake, TX)
  • 10 days ago

ABOUT THE ROLE REPAY is looking for an experienced Customer Service Representative to provide an excellent customer support experience to our clients, agents, and partners....

Customer Service Representative

  • Irving, TX (20 miles from Westlake, TX)
  • 10 days ago
  • Irving, TX (20 miles from Westlake, TX)
  • 10 days ago

We have a great opportunity for a Customer Service Representative to join our team in Irving, TX! As a Customer Service Representative, you will provide top-notch support to our valued customers....

Customer Service Representative

  • Justin, TX (7 miles from Westlake, TX)
  • 11 days ago
  • Justin, TX (7 miles from Westlake, TX)
  • 11 days ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Customer Service Representative

  • Fort Worth, TX (20 miles from Westlake, TX)
  • 12 days ago
  • Fort Worth, TX (20 miles from Westlake, TX)
  • 12 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

ULINE- Customer Service Representative

  • Corinth, TX (16 miles from Westlake, TX)
  • 12 days ago
  • Corinth, TX (16 miles from Westlake, TX)
  • 12 days ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Southlake, TX (5 miles from Westlake, TX)
  • 12 days ago
  • Southlake, TX (5 miles from Westlake, TX)
  • 12 days ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...

Demographic Data for Westlake, TX

Moving to Westlake, TX? Find some basic demographic data about Westlake, TX below.


Local
National
29,144,347
636,376

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Westlake, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Westlake, TX offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Westlake, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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