Customer Service Jobs in Westlake, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Fort Worth, TX (20 miles from Westlake, TX)
- 2 days ago
- Fort Worth, TX (20 miles from Westlake, TX)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCollector / Customer Service Rep.
- Fort Worth, TX (20 miles from Westlake, TX)
- 1 day ago
- Fort Worth, TX (20 miles from Westlake, TX)
- 1 day ago
Provide excellent customer service while handling incoming calls from external and internal customers with phone courtesy....
RCM Customer Service Representative - Remote
- Frisco, TX (24 miles from Westlake, TX)
- 2 days ago
- Frisco, TX (24 miles from Westlake, TX)
- 2 days ago
JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions....
Remote WorkCustomer Service REP - Call Center
- Frisco, TX (24 miles from Westlake, TX)
- 4 days ago
- Frisco, TX (24 miles from Westlake, TX)
- 4 days ago
Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Customer Service Representative - Bilingual - Spanish
- Addison, TX (22 miles from Westlake, TX)
- 4 days ago
- Addison, TX (22 miles from Westlake, TX)
- 4 days ago
Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
- Fort Worth, TX (20 miles from Westlake, TX)
- 5 days ago
- Fort Worth, TX (20 miles from Westlake, TX)
- 5 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Customer Service Representative/ Collector
- Fort Worth, TX (20 miles from Westlake, TX)
- 6 days ago
- Fort Worth, TX (20 miles from Westlake, TX)
- 6 days ago
Between $15.50 and $16.50 Per Hour DOE (Depends on Experience) Position range in Tarrant County $13.80 - $21.96 Per hour Customer Service Representative/ Collector Atlas Credit Company Occupation: Customer...
Customer Service Representative - PT
- DFW Airport, TX (13 miles from Westlake, TX)
- 6 days ago
- DFW Airport, TX (13 miles from Westlake, TX)
- 6 days ago
service....
Customer Service Representative
- Ft Worth, TX (20 miles from Westlake, TX)
- 7 days ago
- Ft Worth, TX (20 miles from Westlake, TX)
- 7 days ago
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
Associate Customer Service Representative
- Fort Worth, TX (20 miles from Westlake, TX)
- 10 days ago
- Fort Worth, TX (20 miles from Westlake, TX)
- 10 days ago
ABOUT THE ROLE REPAY is looking for an experienced Customer Service Representative to provide an excellent customer support experience to our clients, agents, and partners....
Customer Service Representative
- Irving, TX (20 miles from Westlake, TX)
- 10 days ago
- Irving, TX (20 miles from Westlake, TX)
- 10 days ago
We have a great opportunity for a Customer Service Representative to join our team in Irving, TX! As a Customer Service Representative, you will provide top-notch support to our valued customers....
Customer Service Representative
- Justin, TX (7 miles from Westlake, TX)
- 11 days ago
- Justin, TX (7 miles from Westlake, TX)
- 11 days ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representative
- Fort Worth, TX (20 miles from Westlake, TX)
- 12 days ago
- Fort Worth, TX (20 miles from Westlake, TX)
- 12 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
ULINE- Customer Service Representative
- Corinth, TX (16 miles from Westlake, TX)
- 12 days ago
- Corinth, TX (16 miles from Westlake, TX)
- 12 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Southlake, TX (5 miles from Westlake, TX)
- 12 days ago
- Southlake, TX (5 miles from Westlake, TX)
- 12 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
Demographic Data for Westlake, TX
Moving to Westlake, TX? Find some basic demographic data about Westlake, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Westlake, TX
Highest Education Level
Customer Services in Westlake, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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